Troubleshooting (FAQs)
Troubleshooting
•
First, check whether a software update is required.
If required, update the software. (Updating
Software
→
P218)
•
If a symptom does not improve after checking the
check items, contact "Repairs" (in Japanese only) on
the back of this instruction manual or a repair counter
specified by DOCOMO.
■
Power supply
Symptom
Check item
Power does not
turn ON
•
Is the battery pack inserted
correctly?
•
Is the battery dead?
→
P35
■
Charging
Symptom
Check item
Cannot charge
•
Is the battery pack inserted
correctly?
•
Is the adapter plug and cigar
lighter plug properly inserted
into power outlet or cigar lighter
socket?
•
Are the adapter and the terminal
set properly?
•
When the AC adapter is
used, is the AC adapter firmly
connected to the terminal or
desktop holder (optional) using
the USB connection cable?
•
When the desktop holder
(optional) is used, is the
charging terminal of the
terminal clean? If dirty, wipe the
terminals with, for example, a
dry cotton swab.
•
Any call or data communication
while charging, or using other
functions for a long time may
result in the terminal getting hot
and the battery's status icon
may not indicate charging. In
this case, charge again after the
terminal cools down.
208
Appendix / Index