iii
Alternate Command Hot Key .................................................................................................................................. 34
Reset Port names ................................................................................................................................................... 34
Select Keyboard Language .................................................................................................................................... 35
Security Configuration ............................................................................................................................................ 35
Serial Baud Rate..................................................................................................................................................... 36
Serial Address......................................................................................................................................................... 37
Keyboard Mapping..................................................................................................................................................... 38
Key Equivalents ......................................................................................................................................................... 38
Mouse Click Equivalents............................................................................................................................................ 38
SUN’s 16 Extra Keys .............................................................................................................................................. 38
RS232 CONTROL......................................................................................................................................................... 40
Remote Connection ................................................................................................................................................ 40
Baud Rate............................................................................................................................................................ 40
Unit Address and Loop Back ............................................................................................................................... 40
RS232 Command Protocol ........................................................................................................................................ 42
RS232 Command Protocol Quick Reference ......................................................................................................... 42
Autostatus............................................................................................................................................................ 42
NTI Switch Control Program For Windows 9X, NT, 2000, XP, Vista and 7 .............................................................. 43
SerTest- RS232 Interface Test Program ................................................................................................................... 44
Main Options........................................................................................................................................................... 44
Matrix Operations.................................................................................................................................................... 44
Setup Options ......................................................................................................................................................... 44
RMTEST-RS232 Interface Test Program.................................................................................................................. 45
SUN RAY SUPPORT .................................................................................................................................................... 46
FIRMWARE UPGRADE PROCEDURE........................................................................................................................ 47
Requirements ............................................................................................................................................................ 47
Preparation For Upgrade ........................................................................................................................................... 48
Upgrade Procedures.................................................................................................................................................. 49
Start the Bootloader ................................................................................................................................................ 49
Update the User Controller Firmware ..................................................................................................................... 50
Update the HID Port Controller Firmware............................................................................................................... 50
Update the Vendor Specific Port Controller Firmware............................................................................................ 51
Read the Checksum of HID or Vendor Specific Port Controller Firmware ............................................................. 52
SAFETY......................................................................................................................................................................... 53
Rackmux-KVM Drawer Standard Specifications........................................................................................................... 54
General Specs ........................................................................................................................................................... 54
LCD............................................................................................................................................................................ 54
Display Controller: VGA............................................................................................................................................. 54
OSD Control Board.................................................................................................................................................... 54
Keyboard.................................................................................................................................................................... 54
Touchpad ................................................................................................................................................................... 55
Troubleshooting For KVM Drawer................................................................................................................................. 56
Index.............................................................................................................................................................................. 57
Warranty Information..................................................................................................................................................... 57
