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Digital Video Recorder User Manual

165

17.2

Troubleshooting

l

No image displayed on the monitor after the device is starting up normally.

Possible Reasons:

a)

No VGA or HDMI connections.

b)

Connection cable is damaged.

c)

Input mode of the monitor is incorrect.

Steps:

1.

Verify the device is connected with the monitor via HDMI or VGA cable.
If not, please connect the device with the monitor and reboot.

2.

Verify the connection cable is good.
If there is still no image display on the monitor after rebooting, please check if the connection cable is

good, and change a cable to connect again.

3.

Verify Input mode of the monitor is correct.
Please check the input mode of the monitor matches with the output mode of the device (e.g. if the

output mode of DVR is HDMI output, then the input mode of monitor must be the HDMI input). And if
not, please modify the input mode of monitor.

4.

Check if the fault is solved by the step 1 to step 3.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.

Ÿ

There is a beep sound after a new bought device starts up.

Possible Reasons:

a)

No HDD is installed in the device.

b)

The installed HDD has not been initialized.

c)

The installed HDD is not compatible with the device or is broken-down.

Steps:

1.

Verify at least one HDD is installed in the device.
1)

If not, please install the compatible HDD.

Please refer to the “Quick Operation Guide” for the HDD installation steps.

2)

If you do not want to install a HDD, select “Menu>Configuration > Exceptions”, and uncheck the
Audible Warning checkbox of “HDD Error”.

2.

Verify the HDD is initialized.

1)

Select “Menu>HDD>General”.

2)

If the status of the HDD is “Uninitialized”, please check the checkbox of corresponding HDD and click

the “Init” button.

3.

Verify the HDD is detected or is in good condition.
1)

Select “Menu>HDD>General”.

2)

If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD according

to the requirement.

4.

Check if the fault is solved by the step 1 to step 3.
1)

If it is solved, finish the process.

2)

If not, please contact the engineer from our company to do the further process.

l

Live view stuck when video outputs locally.

Possible Reasons:

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Содержание HK-HDVR8-3

Страница 1: ...Digital Video Recorder User Manual ...

Страница 2: ...Disclaimer REGARDING TO THE PRODUCT WITH INTERNET ACCESS THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK HACKER ATTACK VIRUS INSPECTION OR OTHER INTERNET SECURITY RISKS HOWEVER OUR COMPANY WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED SURVEILLANCE LAWS VARY BY...

Страница 3: ...rference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2004 108 EC the RoHS Directive 2011 65 EU 2012 19 EU WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste ...

Страница 4: ...ty regulations of the nation and region Please refer to technical specifications for detailed information l Input voltage should meet both the SELV Safety Extra Low Voltage and the Limited Power Source with 100 to 240 VAC or 12 VDC according to the IEC60950 1 standard Please refer to technical specifications for detailed information l Do not connect several devices to one power adapter as adapter ...

Страница 5: ... properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an UPS if possible Power down the unit before connecting and disconnecting accessories and peripherals A factory recommended HDD should be used for this device Improper use or replacement of the battery ma...

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Страница 7: ...ing menu is provided for live view l The selected live view channel can be shielded l Motion detection video tampering detection video exception alarm video loss alarm and VCA alarm functions l Privacy mask l Several PTZ protocols supported PTZ preset patrol and pattern l Zooming in out by clicking the mouse and PTZ tracing by dragging mouse HDD Management l 1 SATA or 2 SATA hard disk can be conne...

Страница 8: ...ng time of alarm input output l Alarm for video loss motion detection video tampering abnormal signal video input recording resolution mismatch illegal login network disconnected IP confliction record exception HDD error and HDD full etc l Alarm triggers full screen monitoring audio alarm notifying surveillance center sending email and alarm output l VCA detection alarm line crossing detection and...

Страница 9: ...emote keyboard operation l Remote HDD formatting and program upgrading l Remote system restart and shutdown l Support upgrading via remote FTP server l RS 485 transparent channel transmission l Alarm and exception information can be sent to the remote host l Remotely start stop recording l Remotely start stop alarm output l Remote PTZ control l Remote JPEG capture l Two way audio and voice broadca...

Страница 10: ...hing 33 3 2 3 Quick Setting Toolbar in Live View Mode 33 3 3 Channel Zero Encoding 35 3 4 Adjusting Live View Settings 36 3 5 Manual Video Quality Diagnostics 37 Chapter 4 PTZ Controls 38 4 1 Configuring PTZ Settings 39 4 2 Setting PTZ Presets Patrols and Patterns 41 4 2 1 Customizing Presets 41 4 2 2 Calling Presets 41 4 2 3 Customizing Patrols 42 4 2 4 Calling Patrols 43 4 2 5 Customizing Patter...

Страница 11: ...iguring Overlay Channel 101 9 3 Configuring POS Alarm 102 Chapter 10 VCA Alarm 103 10 1 Face Detection 104 10 2 Vehicle Detection 104 10 3 Line Crossing Detection 105 10 4 Intrusion Detection 106 10 5 Region Entrance Detection 107 10 6 Region Exiting Detection 107 10 7 Loitering Detection 107 10 8 People Gathering Detection 108 10 9 Fast Moving Detection 108 10 10 Parking Detection 108 10 11 Unatt...

Страница 12: ...Chapter 14 Camera Settings 144 14 1 Configuring OSD Settings 145 14 2 Configuring Privacy Mask 146 14 3 Configuring Video Parameters 147 Chapter 15 DVR Management and Maintenance 148 15 1 Viewing System Information 149 15 2 Searching Log Files 149 15 3 Importing Exporting IP Camera Info 151 15 4 Importing Exporting Configuration Files 152 15 5 Upgrading System 153 15 5 1 Upgrading by Local Backup ...

Страница 13: ...Digital Video Recorder User Manual 12 Chapter 1 Introduction ...

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Страница 21: ...Digital Video Recorder User Manual 20 Chapter 2 Getting Started ...

Страница 22: ...unction with the device 2 Turn on the power switch on the rear panel and the Power indicator LED should turn on indicating that the unit begins to start up 3 After startup the Power indicator LED remains on Shutting down the DVR Steps There are two proper ways to shut down the DVR To shut down the DVR Ÿ OPTION 1 Standard shutdown 1 Enter the Shutdown menu Menu Shutdown Figure 2 1 Shutdown Menu 2 S...

Страница 23: ...fore activation You can also activate the device via Web Browser SADP or Client Software Input the same password in the text field of Create New Password and Confirm New Password Figure 2 3 Settings Admin Password RECOMMENDED We highly recommend you create a strong password of your own choosing Using a minimum of 8 characters including at least three of the following categories upper case letters ...

Страница 24: ...ng the Setup Wizard 1 The Start Wizard can walk you through some important settings of the device If you don t want to use the Start Wizard at that moment click Exit You can also choose to use the Start Wizard next time by leaving the Start wizard when device starts checkbox checked 2 Click Next to enter the Password Configuration interface Enter the admin password If you want to change the passwo...

Страница 25: ...D click the Init button Initialization will remove all the data saved in the HDD 9 Click Next to enter the IP Camera Management window 10 Add the IP camera 1 Click Search to search the online IP Camera The Security status shows whether it is active or inactive Before adding the camera make sure the IP camera to be added is in active status If the camera is in inactive status you can click the inac...

Страница 26: ...the account will be locked for 60 seconds For the operator if you have entered the wrong password for 5 times the account will be locked for 60 seconds 2 4 2 User Logout Purpose After logging out the monitor turns to the live view mode and if you want to perform some operations you need to enter the user name and password to log in again Steps 1 Enter the Shutdown menu Menu Shutdown Figure 2 9 Log...

Страница 27: ...ra Management Interface Click the inactive icon of the camera to enter the following interface to activate it You can also select multiple cameras from the list and click the One touch Activate to activate the cameras in batch t the password of the camera to activate it hen you check the checkbox the camera s will be configured with the same VR If the admin password is not used you must create the...

Страница 28: ...encoders with multiple channels only check the checkbox of Channel Port in the pop up window as shown in the following figure and click OK to add multiple channels Figure 2 12 Selecting Multiple Channels Ÿ OPTION 2 Steps 1 On the IP Camera Management interface click the Custom Adding button to pop up the Add IP Camera Custom interface 2 You can edit the IP address protocol management port and othe...

Страница 29: ...igital Video Recorder User Manual 28 Editing the Connected IP Cameras After the adding of the IP cameras the basic information of the camera is listed on the page you can c icon to edit the parameters You can edit the IP address protocol and other parameters If the connected device is an encoding device with multiple channels you can choose t channel to connect by selecting the channel port No in ...

Страница 30: ... are selectable Figure 2 15 Configure Signal Input Type 3 Click Apply to save the settings l Each two video channels are grouped in sequence e g CH01 and CH02 CH03 and CH04 and the two channels in the same group must be connected with the same type of video source i e the analog or HD TVI or AHD video input l In the live view interface when there is no video signal of the analog channel the corres...

Страница 31: ...Digital Video Recorder User Manual 30 Chapter 3 Live View ...

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Страница 35: ...n the selected area to the full screen Click and draw to select the area to zoom in Figure 3 4 Digital Zoom Image Settings icon can be selected to enter the Image Settings menu You can drag the mouse or click to adjust the image parameters including brightness contrast and saturation Refer to the Chapter 14 3 Figure 3 5 Image Settings Face Detection can be enabled if you click the icon The dialog ...

Страница 36: ...ero encoding is supported as an option for you Steps 1 Enter the Live View Settings interface Menu Configuration Live View 2 Select the Channel Zero Encoding tab Figure 3 6 Live View Channel Zero Encoding 3 Check the checkbox after Enable Channel Zero Encoding 4 Configure the Frame Rate Max Bitrate Mode and Max Bitrate 5 Click the Apply button to activate the settings After you set the Channel Zer...

Страница 37: ...abling auto switch in Live View Enable Audio Output Enables disables audio output for the selected camera in the live view mode Volume Adjust the volume of the audio output Event Output Designates the output to show event video If available you can select a different video output interface from the Video Output Interface when an event occurs Full Screen Monitoring Dwell Time The time in seconds to...

Страница 38: ...ual Manual Video Quality Diagnostics Figure 3 9 Video Quality Diagnostics 2 Check the checkboxes to select the channels for diagnostics 3 Click the button Diagnose and the results will be displayed on a list You can view the video status and diagnostics time of the selected channels Figure 3 10 Diagnostics Result l Connect the camera to the device for the video quality diagnostics l Three exceptio...

Страница 39: ...Digital Video Recorder User Manual 38 Chapter 4 PTZ Controls ...

Страница 40: ...n list 3 Click the PTZ Parameters button to set the PTZ parameters Figure 4 2 PTZ General 4 Select the parameters of the PTZ camera from the dropdown list All the parameters should be exactly the same as the PTZ camera parameters When the Coaxitron protocol is selected all the other parameters like the baud rate data bit stop bit parity and flow control are not configurable 5 Optional Click Copy b...

Страница 41: ...Digital Video Recorder User Manual 40 6 Click OK to save the settings ...

Страница 42: ... 255 in the preset text field and click the Set button to link the location to the preset Repeat the steps from 2 to 3 to save more presets You can click the Clear button to clear the location information of the preset or click the Clear All button to clear the location information of all the presets 4 2 2 Calling Presets Purpose This feature enables the camera to point to a specified position suc...

Страница 43: ...he key points are corresponding to the presets The presets can be set following the steps above in Customizing Presets Steps 1 Enter the PTZ Control interface Menu Camera PTZ Figure 4 5 PTZ Settings 2 Select patrol No in the drop down list of patrol 3 Click the Set button to add key points for the patrol Figure 4 6 Key point Configuration 4 Configure key point parameters such as the key point No d...

Страница 44: ...ose Calling a patrol makes the PTZ to move according the predefined patrol path Steps 1 Click the button PTZ in the lower Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar or select the PTZ option in the right click menu to show the PTZ control panel 2 Click the General tab to show the general settings of the PTZ control Figure 4 7 PTZ Panel General ...

Страница 45: ...ton PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar or select the PTZ option in the right click menu to show the PTZ control panel 2 Click the General tab to show the general settings of the PTZ control Figure 4 9 PTZ Panel General 3 Click the Call Pattern button to call it 4 Click the Stop...

Страница 46: ...ld be no more than 180º 4 2 8 Calling Linear Scan Purpose Follow the procedure to call the linear scan in the predefined scan range Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode 2 Click the One touch tab to show the ...

Страница 47: ... the One touch tab to show the one touch function of the PTZ control Figure 4 12 PTZ Panel One touch 3 There are 3 one touch park types selectable Click the corresponding button to activate the park action Park Quick Patrol The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time The undefined preset will be skipped Park Patrol 1 The dome starts moving accordin...

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Страница 49: ...Digital Video Recorder User Manual 48 Chapter 5 Recording Settings ...

Страница 50: ... the parameters for recording 1 Select the Record tab to configure 2 Select a camera from the camera dropdown list 3 Configure the following parameters for the Main Stream Continuous and the Main Stream Event Stream Type Set the stream type to be Video or Video Audio Resolution Set recording at resolution Bitrate Type Set the bitrate type to be Variable or Constant Set the video quality of recordi...

Страница 51: ... should be determined by the capacity of the HDDs Redundant Record Enabling redundant record means you save the record in the redundant HDD See Chapter 5 8 Configuring Redundant Recording Record Audio Enable this feature to record the sound and disable it to record the video without sound Video Stream Main stream and sub stream are selectable for recording When you select sub stream you can record...

Страница 52: ...eam tab Figure 5 5 Sub stream Encoding 2 Select a camera in the camera dropdown list 3 Configure the parameters 4 Click Apply to save the settings 5 Optional If the parameters can also be used to other cameras click Copy to copy the settings to other channels ...

Страница 53: ...nt recording types are marked in different color icons Continous scheduled recording Event recording triggered by all event triggered alarm Motion recording triggered by motion detection Alarm recording triggered by alarm M A recording triggered by either motion detection or alarm M A recording triggered by motion detection and alarm 2 Choose the camera you want to configure in the Camera dropdown...

Страница 54: ...alarm input settings or VCA settings as well For detailed information refer to Chapter 8 1 Chapter 8 7 and Chapter 9 l The VCA settings are only available to the smart IP cameras Repeat the above steps 1 4 to schedule recording for other days in the week If the schedule can also be set to other days click Copy Figure 5 9 Copy Schedule to Other Days The Holiday option is available when you enable h...

Страница 55: ...the other area except for the schedule table to finish and exit from the drawing You can repeat step 4 to set schedule for other channels If the settings can also be used to other channels click Copy and then choose the channel to which you want to copy to 5 Click Apply in the Record Schedule interface to save the settings ...

Страница 56: ... 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the checkbox after Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want to set the motion detection for all the area shot by the camera click Full Screen To clear the motion detection area click Clear Figure 5 12 Motion Detection Mask 4 Click the pops up Figure 5 13 Motion Detection Se...

Страница 57: ...open or N C normally closed for alarm type 3 Check the checkbox of Setting 4 Click the button 5 6 Check the checkbox to select channel 7 Click Apply to save settings 8 Click OK to back to the upper level menu Repeat the steps from 1 to 8 to configure other alarm input parameters If the setting can also be applied to other alarm inputs click Copy and choose the alarm input number 3 Configure the sc...

Страница 58: ... and defocus detection Steps 1 Enter the VCA settings interface and select a camera for the VCA settings Menu Camera VCA Figure 5 14 VCA Settings 2 Configure the detection rules for VCA events For details see the step 6 in Chapter 9 3 Line Crossing Detection 3 Click the icon to configure the alarm linkage actions for the VCA events Select Trigger Channel tab and select one or more channels which w...

Страница 59: ...ter the Manual Record interface Menu Manual Figure 5 15 Manual Record 2 Enable manual record Click the status icon before camera number to change it to Or click the status icon of Analog to enable manual record of all channels 3 Disable manual record Click the status icon it to Or click the status icon of Analog to disable manual record of all channels After rebooting all the manual records enable...

Страница 60: ...the record schedule Please refer to the Chapter 5 2 Configuring Record Schedule dropdown list or you can draw the schedule on the timeline of Holiday Digital Video Recorder User Manual 59 Configuring Holiday Recording schedule on holiday for that year You may want to have different plan for Enter the Record setting interface Figure 5 16 Holiday Settings to enter the Edit interface Figure 5 17 Edit...

Страница 61: ...ime periods cannot be overlapped each other l In the time table of the channel both holiday schedule and normal day schedule are displayed l Repeat the above step 4 to set Holiday schedule for other channels If the holiday schedule can also be used to other channels click Copy and choose the channel you want to apply the settings ...

Страница 62: ...setting interface Menu Record Parameters 1 Select the Record tab Digital Video Recorder User Manual 61 Configuring Redundant Recording Enabling redundant recording which means saving the record files not only in the R W HDD but also in the ffectively enhance the data safety and reliability You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redund...

Страница 63: ...coding Parameters 2 Select Camera you want to configure 3 Check the checkbox of Redundant Record 4 Click Apply to save settings If the encoding parameters can also be used to other channels click Copy and choose the channel you want to apply the settings ...

Страница 64: ...to save settings After you have configured the HDD groups you can configure the Recording settings following the procedure provided in Chapter 5 2 5 7 Digital Video Recorder User Manual 63 Configuring HDD Group Ds and save the record files in certain HDD group Check whether the storage mode of the HDD is Group If not set it to Group For detailed informati Managing HDD Group to enter editing interf...

Страница 65: ...type start time and end time 4 Click Search to show the results Figure 5 24 Export Search Result 5 Protect the record files 1 Find the record files you want to protect and then click the icon which will turn to that the file is locked The record files of which the recording is still not completed cannot be locked 2 Click to change it to to unlock the file and the file is not protected Protect file...

Страница 66: ...cording will be stopped Digital Video Recorder User Manual 65 Figure 5 25 HDD General the HDD you want to protect Figure 5 26 HDD General Editing to save settings and back to the upper level menu save any files in a Read only HDD If you want to save files in the HDD change the property to If there is only one HDD and is set to Read only the DVR cannot record any files Only live view mode is only w...

Страница 67: ...dvanced interface Figure 5 27 Advanced Interface 3 Check the checkbox of 1080 Efficient Mode and click Apply to pop up the attention box 4 Click Yes to reboot the device to have new settings taken effect Task2 Disabling the 1080P Efficient Mode Steps 1 Enter the Record menu Menu Record 2 Click Advanced to enter the advanced interface 3 Uncheck the checkbox of 1080 Lite Mode and click Apply The fol...

Страница 68: ...Digital Video Recorder User Manual 67 Chapter 6 Playback ...

Страница 69: ...ital Video Recorder User Manual 68 Playing Back Record Files Instant Playback pecific channel in the live view mode Channel switch is supported Choose a channel in live view mode and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel will be Figure 6 1 Instant Playback Interface Playing Back by Normal S...

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Страница 71: ...ct the main stream or sub stream from the dropdown list for playback The toolbar in the bottom part of Playback interface can be used to control playing process Pre play and post play can be configured for the playback of event triggered record files Pre play The time you set to play back before the event For example when an alarm triggered the recording at 10 00 if you set the pre play time as 5 ...

Страница 72: ...nd end time and then click Search to enter Search Result interface You can enter keyword in the textbox to search the tag on your command Figure 6 7 Video Search by Tag 3 Click button to play back the file You can click the Back button to return to the search interface l Pre play and post play can be configured l You can click or button to select the previous or next tag Please refer to Table 6 1 ...

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Страница 74: ...ll not be played if this function is enabled Play Non Related Video at Set the speed to play the non related video Max 8 4 2 1 are selectable Play Related Video at Set the speed to play the related video Max 8 4 2 1 are selectable Pre play and post play is not available for the motion event type 7 Click to search and play the matched video files 8 Optional You can click to filter the searched vide...

Страница 75: ...type and click Search button Figure 6 13 Result of System Log Search 3 Choose a log with record file and click button to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up 4 Playback management The toolbar in the bottom part of Playback interface can be used to control playing process ...

Страница 76: ...enter the Sub periods Playback interface 3 Select a date and start playing the video file 4 Select the Split screen Number from the dropdown list Up to 16 screens are configurable Figure 6 15 Interface of Sub periods Playback According to the defined number of split screens the video files on the selected date can be divided into average segments for playback E g if there are video files existing ...

Страница 77: ...face of External File Playback 6 2 Auxiliary Functions of Playback 6 2 1 Playing Back Frame by Frame Purpose Play video files frame by frame in order to check image details of the video when abnormal events happen Steps 1 Go to Playback interface and click button until the speed changes to Single frame 2 One click on the playback screen represents playback or adverse playback of one frame You can ...

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Страница 79: ...Digital Video Recorder User Manual 78 Chapter 7 Backup ...

Страница 80: ...condition and click Search button to enter the search result interface Figure 7 1 Normal Video Search for Backup 4 The matched video files are displayed in Chart or List display mode Click to play the record file if you want to check it Check the checkbox before the video files you want to back up The size of the currently selected files is displayed in the lower left corner of the window Figure 7...

Страница 81: ...ice Click OK to confirm Figure 7 4 Select File or Player for Backup 9 A prompt message will pop up after the backup process is complete Click OK to confirm Figure 7 5 Export Finished The backup of video files using USB writer or SATA writer has the same operating instructions Please refer to steps described above 7 1 2 Backing up by Event Search Purpose Back up event related record files using USB...

Страница 82: ...g playback use buttons or in the playback toolbar to start or stop clipping record file s 3 Click the to enter the file management interface 4 Export the video clips in playback Please refer to step5 of Chapter 7 1 1 Backing up by Normal Video Search for details 7 2 Managing Backup Devices Management of USB flash drives USB HDDs and eSATA HDDs Steps 1 Enter the Export interface 2 Backup device man...

Страница 83: ...Digital Video Recorder User Manual 82 Chapter 8 Alarm Settings ...

Страница 84: ...to be the full screen and drag the sensitivity bar to set sensitivity Click to set alarm response actions Figure 8 2 Set Detection Area and Sensitivity 3 Click Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when motion alarm is triggered Figure 8 3 Set Trigger Camera of Motion Detection 4 Set arming schedule of the channel Select Arm...

Страница 85: ...actions of motion alarm please refer to Chapter 8 7 Setting Alarm Response Actions Repeat the above steps to set up arming schedule of other days of a week Click the OK button to complete the motion detection settings of the channel 6 If you want to set motion detection for another channel repeat the above steps or just copy the above You are not allowed to copy the Trigger Channel action ...

Страница 86: ...iguration 2 Set the handling method of the selected alarm input Check the Enable checkbox and click button to set its alarm response actions Figure 8 6 Alarm Input Settings Interface 3 Select Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when an external alarm input is triggered 4 Select Arming Schedule tab to set the channel s armi...

Страница 87: ...chedule to other days 6 If necessary select PTZ Linking tab and set PTZ linkage of the alarm input Set PTZ linking parameters and click the OK button to complete the settings of the alarm input Please check whether the PTZ or speed dome supports PTZ linkage One alarm input can trigger presets patrol or pattern of more than one channel But presets patrols and patterns are exclusive Figure 8 8 Set P...

Страница 88: ...Digital Video Recorder User Manual 87 Figure 8 9 Copy Settings of Alarm Input ...

Страница 89: ...ling method of video loss 3 Set arming schedule of the channel Select Arming Schedule tab to set the channel s arming schedule Choose one day of a week and up to eight time periods can be set within each day Or you can click the Copy button to copy the time period settings to other day s Figure 8 11 Set Arming Schedule of Video Loss Repeat the above steps to set arming schedule of other days of a ...

Страница 90: ... Recorder User Manual 89 5 Click the OK button to complete the video loss settings of the channel Repeat the above steps to finish settings of other channels or click the Copy button copy the above settings to them ...

Страница 91: ...oose a proper sensitivity level 4 Click to set handling method of video tampering Set arming schedule and alarm response actions of the channel 1 Click Arming Schedule tab to set the arming schedule of response action 2 Choose one day of a week and up to eight time periods can be set within each day Figure 8 13 Set Arming Schedule of Video Tampering 3 Select Linkage Action tab to set alarm respons...

Страница 92: ... the OK button to complete the video tampering settings of the channel Repeat the above steps to finish settings of other channels or click the Copy button copy the above settings to them 5 Click the Apply button to save and activate the settings ...

Страница 93: ...you set the harder the exception will be detected 4 Click to set handling method of video quality diagnostics Set arming schedule and alarm response actions of the channel 1 Click Arming Schedule tab to set the arming schedule of response action 2 Choose one day of a week and up to eight time periods can be set within each day Time periods shall not be repeated or overlapped Figure 8 14 Set Arming...

Страница 94: ...g recorded files Steps 1 Enter Exceptions interface and handle various exceptions Menu Configuration Exceptions Figure 8 15 Exception Settings Interface 2 Check the checkbox of Enable Event Hint to display the Event Exception icon when an exceptional event occurs And click the icon to select the detailed event hint for display Click the icon appears in the live view interface and you can view the ...

Страница 95: ...lance Center Sends an exception or alarm signal to remote alarm host when an event occurs The alarm host refers to the PC installed with Remote Client The alarm signal will be transmitted automatically at detection mode when remote alarm host is configured Please refer to Chapter 11 2 6 Configuring More Settings for details of alarm host configuration Send Email Send an email with alarm informatio...

Страница 96: ...arm Output 3 Repeat the above steps to set arming schedule of other days of a week You can also click Copy button to copy an arming schedule to other days Click the OK button to complete the arming schedule setting of alarm output 4 Click the Apply button to save the settings ...

Страница 97: ...Digital Video Recorder User Manual 96 Chapter 9 POS Configuration ...

Страница 98: ...l You can set the start line tag line break tag and end line tag for the POS overlay characters and the case sensitive property of the characters Figure 9 1 Universal Protocol Settings 5 Select the connection mode to TPC UDP Multicast RS 232 USB RS 232 or Sniff and click Settings to configure the parameters for each connection mode l TCP Connection When using TCP connection the port must be set fr...

Страница 99: ...cted to port1 of the convertor Figure 9 4 USB to RS 232 Settings l RS 232 Connection Connect the DVR and the POS machine via RS 232 The RS 232 settings can be configured in Menu Configuration RS 232 The Usage must be set to Transparent Channel l Multicast Connection When connecting the DVR and the POS machine via Multicast protocol set the multicast address and port Figure 9 5 Multicast Settings l...

Страница 100: ...large 4 Set the overlay time of the characters The value ranges 5 3600 sec 5 optional Check the checkbox to enable the POS Overlay in Live View 6 Select the font color for the characters Figure 9 7 Overlay Character Settings You can adjust the size and position of textbox on the preview screen of POS settings interface by dragging the frame 7 Click Apply to activate the settings 8 Optional You can...

Страница 101: ...Digital Video Recorder User Manual 100 ...

Страница 102: ...ration POS Overlay Channel 2 Click to select an analog or IP camera from the camera list on the right and then click a POS item from the POS list you want to overlay on the selected camera Click or to go to the previous or next page of cameras 3 You can also click to overlay all POS items to the first 8 channels in order And the is used to clear all POS overlay settings 4 Click the Apply button to...

Страница 103: ...the channel Select Arming Schedule tab to set the channel s arming schedule Choose one day of a week and up to eight time periods can be set within each day Or you can click the Copy button to copy the time period settings to other day s Time periods shall not be repeated or overlapped 6 Click the Handling tab to set up alarm response actions of POS alarm please refer to Chapter 8 7 Setting Alarm ...

Страница 104: ...Digital Video Recorder User Manual 103 Chapter 10 VCA Alarm ...

Страница 105: ...ection for detailed instructions 5 Click the Rule Settings button to set the face detection rules You can drag the slider to set the detection sensitivity Sensitivity Range 1 5 The higher the value is the more easily the face can be detected Figure 10 1 Set Face Detection Sensitivity 6 Click Apply to activate the settings 10 2 Vehicle Detection Purpose Vehicle Detection is available for the road t...

Страница 106: ...s for the line crossing detection alarm 6 Click the Rule Settings button to set the line crossing detection rules 1 Select the direction to A B A B or B A A B Only the arrow on the B side shows When an object goes across the configured line both directions can be detected and alarms are triggered A B Only the object crossing the configured line from the A side to the B side can be detected B A Onl...

Страница 107: ...tion area is longer than the set time the alarm will be triggered 2 Drag the slider to set the detection sensitivity Sensitivity Range 1 100 The value of the sensitivity defines the size of the object which can trigger the alarm The higher the value is the more easily the detection alarm can be triggered 3 Percentage Range 1 100 Percentage defines the ratio of the in region part of the object whic...

Страница 108: ...ete drawing Only one region can be configured You can use the to clear the existing virtual line and re draw it Up to 4 rules can be configured 8 Click Apply to save the settings 10 6 Region Exiting Detection Purpose Region exiting detection function detects people vehicle or other objects which exit from a pre defined virtual region and some certain actions can be taken when the alarm is triggere...

Страница 109: ...he fast moving detection l The Sensitivity in the Rule Settings defines the moving speed of the object which can trigger the alarm The higher the value is the more easily a moving object can trigger the alarm l Up to 4 rules can be configured 10 10 Parking Detection Purpose Parking detection function detects illegal parking in places such as highway one way street etc and a series of actions can b...

Страница 110: ...ggered after the object disappears from the region for 10s And the Sensitivity defines the similarity degree of the background image Usually when the sensitivity is high a very small object taken from the region can trigger the alarm l Up to 4 rules can be configured 10 13 Audio Exception Detection Purpose Audio exception detection function detects the abnormal sounds in the surveillance scene suc...

Страница 111: ...e The image blur caused by defocus of the lens can be detected and some certain actions can be taken when the alarm is triggered l Please refer to the Chapter 9 1 Face Detection for operating steps to configure the defocus detection l The Sensitivity in the Rule Settings ranges from 1 to 100 and the higher the value is the more easily the defocus image can trigger the alarm 10 15 PIR Alarm Purpose...

Страница 112: ...Digital Video Recorder User Manual 111 Chapter 11 VCA Search ...

Страница 113: ...ng the captured face pictures or video files 4 Upload the pictures from your local storage device for matching the detected face pictures 5 Set the similarity level for the source pictures and the captured pictures 6 Click Search to start searching The search results of face detection pictures are displayed in list or in chart 7 Play the face picture related video file You can double click on a fa...

Страница 114: ...matched pictures Figure 11 3 Behavior Search Interface 4 Select the VCA detection type from the dropdown list including the line crossing detection intrusion detection unattended baggage detection object removal detection region entrance detection region exiting detection parking detection loitering detection people gathering detection and fast moving detection 5 Click Search to start searching Th...

Страница 115: ...e plate search 3 Specify the start time and end time for searching the matched plate pictures Figure 11 4 Plate Search 4 Select the country from the drop down list for searching the location of the vehicle plate 5 Input the plate No in the field for search 6 Click Search to start searching The search results of detected vehicle plate pictures are displayed in list or in chart Please refer to the S...

Страница 116: ...deo Recorder User Manual 115 5 Click the Counting button to start people counting statistics Figure 11 5 People Counting Interface 6 You can click the Export button to export the statistics report in excel format ...

Страница 117: ...ace Menu VCA Search Heat Map 2 Select the camera for the heat map processing 3 Select the report type to Daily Report Weekly Report Monthly Report or Annual Report 4 Set the statistics time Figure 11 6 Heat Map Interface 5 Click the Counting button to export the report data and start heat map statistics and the results are displayed in graphics marked in different colors As shown in Figure 10 8 re...

Страница 118: ...Digital Video Recorder User Manual 117 Chapter 12 Network Settings ...

Страница 119: ...nd then the system is connecting with the extranet the data will be forwarded through the default route Net fault Tolerance Mode The two NIC cards use the same IP address and you can select the Main NIC to LAN1 or LAN2 By this way in case of one NIC card failure the device will automatically enable the other standby NIC card so as to ensure the normal running of the whole system Load Balance Mode ...

Страница 120: ...oot You can go to Menu Maintenance System Info Network interface to view the status of PPPoE connection 12 2 2Configuring PT Cloud Purpose PT Cloud provides the mobile phone application and as well the service platform page to access and manage your connected NVR which enables you to get a convenient remote access to the surveillance system Steps 1 Enter the Network Settings interface Menu Configu...

Страница 121: ... your ISP is required before configuring the system to use DDNS Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the DDNS tab to enter the DDNS Settings interface 3 Check the Enable DDNS checkbox to enable this feature 4 Select DDNS Type Six different DDNS types are selectable Default DDNS IPServer DynDNS PeanutHull NO IP and HiDDNS IPServer Input Server Address for...

Страница 122: ...R to create a new one Figure 12 8 HiDDNS Settings Interface Ø Register the device on the HiDDNS server 1 Go to the HiDDNS website www hiddns com 2 Click to register an account if you do not have one and use the account to log in 3 In the Device Management interface click to register the device 4 Input Device Serial No Device Domain Device Name and HTTP Port And click OK to add the device Ø Access ...

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Страница 124: ...og box Steps 1 Click to activate the External Port Settings dialog box Configure the external port No for server port http port and RTSP port respectively l You can use the default port No or change it according to actual requirements l External Port indicates the port No for port mapping in the router l The value of the RTSP port No should be 554 or between 1024 and 65535 while the value of the o...

Страница 125: ...55 255 255 When adding a device to the CMS Client Management System software the multicast address must be the same as the device s multicast IP l RTSP Port The RTSP Real Time Streaming Protocol is a network control protocol designed for use in entertainment and communications systems to control streaming media servers Enter the RTSP port in the text field of RTSP Port The default RTSP port is 554...

Страница 126: ...S Settings OPTION 1 Create the self signed certificate 1 Click the Create Figure 12 17 Create Self signed Certificate 2 Enter the country host name IP validity and other information 3 Click OK to save the settings OPTION 2 Create the authorized certificate 1 Click the Create button to create the certificate request 2 Download the certificate request and submit it to the trusted certificate authori...

Страница 127: ... server authentication Password The password of sender s Email for SMTP server authentication SMTP Server The SMTP Server IP address or host name e g smtp 263xmail com SMTP Port The SMTP port The default TCP IP port used for SMTP is 25 Enable SSL optional Click the checkbox to enable SSL if required by the SMTP server Sender The name of sender Sender s Address The Email address of sender Select Re...

Страница 128: ...n real time information of DVR such as linking status MTU sending receiving rate etc Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect Figure 12 20 Network Traffic Interface 2 You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second ...

Страница 129: ...ing network delay and packet loss 12 4 2Exporting Network Packet Purpose By connecting the DVR to network the captured network data packet can be exported to USB flash disk SATA and other local backup devices Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect 2 Click the Network Detection tab to enter the Network Detection interface 3 Select the backup device from the dropdown...

Страница 130: ...Digital Video Recorder User Manual 129 Up to 1M data can be exported each time ...

Страница 131: ...Status on the right bottom of the interface Figure 12 23 Checking Network Status If the network is normal the following message box pops out Figure 12 24 Network Status Checking Result If the message box pops out with other information instead of this one you can click Network button to show the quick setting interface of the network parameters Figure 12 25 Network Parameters Configuration 12 4 4C...

Страница 132: ...ntenance Net Detect 2 Click the Network Stat tab to enter the Network Statistics interface Figure 12 26 Network Stat Interface 3 View the bandwidth of Remote Live View bandwidth of Remote Playback and bandwidth of Net Total Idle 4 Click Refresh button to get the latest bandwidth statistics ...

Страница 133: ...Digital Video Recorder User Manual 132 Chapter 13 HDD Management ...

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Страница 137: ...t the Group number for the current HDD igital Video Recorder User Manual 136 Managing HDD Group Setting HDD Groups Multiple HDDs can be managed in groups Video from specified channels can be recorded onto a particular HDD Enter the Storage Mode interface to Group as shown in Figure 13 11 Figure 13 11 Storage Mode Interface button and the following Attention box will pop up Figure 13 12 Attention f...

Страница 138: ... confirm the settings Figure 13 14 Confirm HDD Group Settings the Yes button to finish the settings Setting HDD Property The HDD property can be set to redundancy read only or read write R W Before setting the HDD property please set the storage mode to Group refer to step1 4 of Chapter 13 3 1 Setting HDD Groups only to prevent important recorded files from being overwritten when the HDD becomes f...

Страница 139: ...the storage capacity in the text field of Max Record Capacity GB 5 You can copy the quota settings of the current camera to other cameras if required Click the Copy button to enter the Copy Camera interface as shown in Figure 13 17 Figure 13 17 Copy Settings to Other Camera s 6 Select the camera s to be configured with the same quota settings You can also click the checkbox of Analog to select all...

Страница 140: ...schedule Back to enter the record interface choose a certain camera from the Camera dropdown list and check the Enable Schedule checkbox to enable the schedule recording For detailed recording schedule refer to 5 2 Configuring Recording Schedule This POS recording is supported by some DVRs only 8 Upload the event triggered recording files to the cloud storage 1 Back to enter the cloud storage inte...

Страница 141: ......

Страница 142: ...pes of anticipating failures Steps 1 Enter the HDD Detect interface Menu Maintenance HDD Detect 2 Click the S M A R T Settings tab to enter the interface 3 Select the HDD to view its S M A R T information list as shown in Figure 13 21 If you want to use the HDD even when the S M A R T checking is failed you can check the checkbox before the Continue to use this disk when self evaluation is failed ...

Страница 143: ...nu HDD HDD Detect 2 Click the Bad Sector Detection tab to enter the interface 3 Select a HDD and click the Detect button to start detecting Figure 13 22 Bad Sector Detecting 4 You can click the Pause button to pause the detection and click the Resume button to resume the detection 5 If there is error information about the HDD you can click the Error Info button to view the information ...

Страница 144: ... Type to HDD Error from the dropdown list 3 Check the checkbox s below to select the linkage action s for HDD error as shown in Figure 12 22 The linkage actions can be selected to Audible Warning Notify Surveillance Center Send Email and Trigger Alarm Output Figure 13 23 Configure HDD Error Alarm 4 When the Trigger Alarm Output is selected you can also select the alarm output to be triggered from ...

Страница 145: ...Digital Video Recorder User Manual 144 Chapter 14 Camera Settings ...

Страница 146: ...lay Mode and the OSD font Figure 14 1 OSD Configuration Interface 6 You can use the mouse to drag the text frame on the preview window to adjust the OSD position 7 Copy Camera Settings 1 If you want to copy the OSD settings of the current camera to other cameras click the Copy button to enter the Copy Camera interface as shown in Figure 14 2 Figure 14 2 Copy Settings to Other Cameras 2 Select the ...

Страница 147: ...Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Up to 4 privacy mask zones can be configured and the size of each area can be adjusted 5 The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1 4 or click Clear All to clear all zones Figure 14 4 Set Privacy Mask Area 6 You can click...

Страница 148: ...ds cannot be overlapped with each other 4 Select the mode from the drop down list of Mode there are four modes selectable for the analog cameras Standard Indoor Dim Light and Outdoor 5 Adjust the image parameters according to actual needs The parameters include Brightness Contrast Saturation Hue Sharpness and Denoising for the analog cameras You can also click Restore to set the parameters to the ...

Страница 149: ...Digital Video Recorder User Manual 148 Chapter 15 DVR Management and Maintenance ...

Страница 150: ... alarm information is not available for the DVR without Alarm l You can view the hardware version in the Device Information interface 15 2 Searching Log Files Purpose The operation alarm exception and information of the DVR can be stored in log files which can be viewed and exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Information Figure 15 2 Log Search Interface...

Страница 151: ... video files if available 6 If you want to export the log files click the Export button to enter the Export menu as shown in Figure 14 5 Figure 15 4 Export Log Files 7 Select the backup device from the dropdown list of Device Name 8 Click the Export to export the log files to the selected backup device You can click the New Folder button to create new folder in the backup device or click the Forma...

Страница 152: ... or deleting the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter the camera management interface Menu Camera Camera Click the IP Camera Import Export tab the content of detected plugged external device appears 2 Click the Export button to export configuration files to the selected local backup device 3 To import a configuration file select the file fro...

Страница 153: ...red with the same parameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export 2 Click the Export button to export configuration files to the selected local backup device 3 To import a configuration file select the file from the selected backup device and click the Import button After the import process is completed you must reboot the DVR After having fin...

Страница 154: ... the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the DVR to activate the new firmware 15 5 2Upgrading by FTP Before you start Configure PC running FTP server and DVR to the same Local Area Network Run the 3 rd party TFTP software on the PC and copy the firmware into the root directory of TFTP Steps 1 Enter the Upgrade interface Menu Maintena...

Страница 155: ...ll parameters except the network including IP address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory Defaults Restore all parameters to the factory default settings Restore to Inactive Restore the device to the inactive status 3 Click the OK button to restore the default settings The device will reboot auto...

Страница 156: ...Digital Video Recorder User Manual 155 Chapter 16 Others ...

Страница 157: ...Select the CVBS output standard to NTSC or PAL which must be the same with the video input standard Resolution Select the output resolution which must be the same with the resolution of the VGA HDMI display Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the speed of mouse pointer 4 leve...

Страница 158: ...er the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 16 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually check the Enable DST checkbox and then you choose the date of the DST period ...

Страница 159: ...mber of DVR The Device No can be set in the range of 1 255 and the default No is 255 CVBS Output Brightness Adjust the video output brightness via the CVBS interface Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity Menu Output Mode You can c...

Страница 160: ...o add and delete user and interface Figure 16 4 User Management Interface button to enter the Add User interface Figure 16 5 Add User Menu Enter the information for new user including User Name Password Confirm Level and User s MAC Set the password for the user account RECOMMENDED We highly recommend you create a strong password of hoosing using a minimum of 8 characters including upper case lette...

Страница 161: ...m information of device Local Parameters Settings Configuring parameters restoring factory default parameters and importing exporting configuration files Local Camera Management Enabling and disabling analog camera s Adding deleting and editing of network camera s This function is supported by HDVR series Local Advanced Operation Operating HDD management initializing HDD setting HDD property upgra...

Страница 162: ...les of the selected camera s Remote Playback Remotely playing back recorded files of the selected camera s Local PTZ Control Locally controlling PTZ movement of the selected camera s Remote PTZ Control Remotely controlling PTZ movement of the selected camera s Local Video Export Locally exporting recorded files of the selected camera s Local Camera Management is provided for the IP cameras only 3 ...

Страница 163: ...ermission level and MAC address Change Password if you want to change the password and input the new Password and Confirm A strong password is recommended e password and MAC address Check the checkbox of Change Password if you want to change the password and the input the correct old password and the new password in Confirm RECOMMENDED We highly recommend you create a strong password of your own c...

Страница 164: ...Digital Video Recorder User Manual 163 Chapter 17 Appendix ...

Страница 165: ...transceiver modem over Ethernet and in plain Metro Ethernet networks DDNS Dynamic DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information sto...

Страница 166: ...er from our company to do the further process Ÿ There is a beep sound after a new bought device starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible with the device or is broken down Steps 1 Verify at least one HDD is installed in the device 1 If not please install the compatible HDD Please refer to the Qu...

Страница 167: ...e above steps If it is solved finish the process If not please contact the engineer from our company to do the further process l The image gets stuck when DVR is playing back by single or multi channel cameras Possible Reasons a The frame rate is not the real time frame rate b The DVR supports up to 16 channel synchronize playback at the resolution of 4CIF if you want a 16 channel synchronize play...

Страница 168: ...ition is correct Select Playback and verify the channel and time are correct 3 Verify the HDD status is normal Select Menu HDD General to view the HDD status and verify the HDD is detected and can be read and written normally 4 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process ...

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