NRG USER MANUAL
SymphoniePLUS3 User Guide
SymphoniePLUS3_DataLogger_Manual
Rev. 17
[email protected] | Page 42
31 December 2018
In order for the iPack to work with Verizon service, the CDMA phone must be initialized (registered) on
Verizon’s home network.
The cellular provider that Verizon is partnering with in the "extended coverage area" must support
the CDMA IS95 call protocol and also provide a "modem pool" for the CDMA iPack. To insure a
successful installation, we recommend that you determine who the Verizon partner is in the extended
coverage area and contact them to see if they support IS95 and have a modem pool available. As a
result, placing a call from a Verizon handheld phone is not a complete test of a site's compatibility
with a CDMA iPack.
Note that you ALWAYS need to activate the CDMA iPack in a Verizon "home" area network and then
bring the unit to the site. When setting up service with Verizon, find out which system (A or B) the
phone will register on for your intended installation site. When performing an antenna test, if your iPack
accesses the other system, your site is likely in an “extended coverage area.” A manual initialization
process may sometimes resolve the issue (contact NRG Systems for assistance).
CDMA iPacks with WindLinx are pre-initialized at the factory and therefore do not require this step.