NOVOTEST T-UD3, Руководство по эксплуатации, Страница: 46 / 53

Operation Manual
Hardness Tester NOVOTEST T-UD3
Page. 46
3.3.1 Basic warranty
New NOVOTEST device, purchased from the manufacturer or an authorized dealer, is covered by
basic warranty of 1 year. It is also available extended granted warranty period up to 5 years.
If any part of the device fails due to a defect in the material or production process, it will be
repaired or replaced free of charge by the manufacturer or by any authorized NOVOTEST dealer,
regardless of whether the ownership of the device has passed to another person during the warranty
period.
Warranty for batteries and chargers is provided directly by the manufacturers of accumulators,
batteries and chargers and therefore they are not covered by the NOVOTEST warranty. However, the
authorized NOVOTEST dealer will assist in presenting warranty claims regarding batteries, batteries
and chargers.
The warranty for the device begins to operate from the date of purchase of the device, as a rule, on
the day of shipment of the device to the customer. In the case that the device is purchased by an
intermediary company, the beginning of the warranty period is the time of transfer of the device to the
intermediary.
3.3.2 Extended warranty
A special program for extending the basic warranty period from 1 to 2, 3, 4 or 5 years is available.
To participate in the program, the user must pay a certificate when purchasing equipment. Extended
warranty terms are specified in the certificate.
3.3.3 Warranty for repaired or replaced parts
All NOVOTEST brand spare parts installed during the warranty repair process are covered by the
NOVOTEST guarantee (until the end of the warranty period).
Spare parts replaced during warranty service under warranty are not returned to the owner of the
device.
3.3.4 Wear parts
Parts that are subject to wear during the operation of the device fall into two main categories. The
first includes those parts that require replacement or adjustment at the interval prescribed by the
maintenance schedule of the device, and to the second wear elements, the frequency of replacement or
adjustment of which depends on the operating conditions of the device.
3.3.4.1 Parts replaced with routine maintenance
The parts listed below have a limited service life and need to be replaced or adjusted at intervals
prescribed by the maintenance schedule of the device. The basic warranty extends to these parts until
the moment when their first replacement or adjustment is required. The warranty period for each part
can’t exceed the restrictions (on the time of operation of the device or operating time) specified in the
conditions of the basic guarantee.
−
built-in rechargeable batteries;
−
gaskets, if they are removed in connection with the concomitant adjustment;
−
oil and working fluids.
3.3.4.2 Wear parts
The parts listed below either have a limited service life, or may require replacement (adjustment)
because of the damage. However, these parts are covered by the basic NOVOTEST warranty for 12
months or until the first scheduled maintenance of the device (whichever comes first):
−
probes and their components;
−
connecting cables;
−
details and mechanisms exposed to mechanical influences during operation.