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Service manual
XLP 504 / XLP 506
05/2018 | 04
214
Malfunctions
Replace the print head
9014 Motor voltage
Faulty 45 V motor supply voltage. A possible cause is a short circuit, that is the print head is defec-
tive.
• Print head was connected to the wrong connector on the CPU board.
• Short circuit, possibly is the print head defective.
Check if the print head is connected to the correct connector on the CPU board. Change the con-
nector, if necessary.
Replace the print head
9015 Network init.
Error during the network initialization.
Contact your network administrator.
9016 DHCP Failed
DHCP failed. This may happen, if parameter
Print interface > Network > IP Addressassign
is set to
DHCP
,
but no IP-address can be drawn.
Contact your network administrator.
9017 RTC read failed
Error, while trying to read the realtime clock (RTC). Happens, if an Easy Plug command to read out
the RTC is sent, but no RTC is built in.
Check, if the printer is supplied with a RTC. To do so, print a status printout (
Info > Status Printouts
> Printer Status
).
You find the actual date on the printout, below the header „Systemversion“, if a RTC is installed.
Check, if the error occurs repeatedly or sometimes.
If it occurs repeatedly: Replace the CPU board.
If the error occurs sometimes, please refer to chapter
9018 #!CA wrong Pos.
The #!CA command is placed at an inadmissible position – the Easy Plug interpreter can not pro-
ceed the command at this position (e. .g during the loading of files onto a memory card).
Call the #!CA command at an admissible position.
9022 No network link
This message can only occur, if the Ethernet address assign is set to DHCP. The cause is nearly
always a badly connected network connector.
Check, if the network connector is plugged in properly.
9023 Filename: Functionname() Line: xxx
This status message indicates a software error. The error source is located in the source file “File-
name” in function “Functionname()” in line xxx.
Switch device off and on again.
If the error occurs repeatedly:
Contact the manufacturer.
When doing so, it is important to be able to reproduce the error. Gather the following informations
before calling the technical support of the manufacturer:
Содержание XLP 504
Страница 1: ...Edition 9 5 2018 Translation of original version SERVICE MANUAL XLP 504 XLP 506 Label printer ...
Страница 2: ......
Страница 218: ...Service manual XLP 504 XLP 506 05 2018 04 218 Malfunctions System Memory Font downl area System Memory Free store size ...
Страница 238: ...Service manual XLP 504 XLP 506 05 2018 06 238 Appendix WIRING DIAGRAMS See next pages ...
Страница 248: ...Novexx Solutions GmbH Ohmstraße 3 85386 Eching Germany 49 8165 925 0 www novexx com ...