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Novell GROUPWISE 7 ASYNC GATEWAY - INSTALLATION AND ADMINISTRATION, Руководство по установке и администрированию

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  GroupWise 7 Async Gateway Installation and Administration Guide

    Novell Confidential

                                                                                           Manual (ENU)  21 December 2004

Stage 5: Async Gateway.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   138
Stage 6: Async Gateway.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   138
Stage 7: MTA in Remote User's Domain   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   138
Stage 8: POA in Remote User's Post Office .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   138
Stage 9: MTA in Remote User's Domain   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   139
Stage 10: Async Gateway .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   139
Stage 11: Async Gateway .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   139
Stage 12: Async Gateway (Modem Connection)   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   139
Stage 13: Remote User's GroupWise Client.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   139
Stage 14: Remote User's GroupWise Client.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   139
Stage 15: Remote User  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   140

Содержание GROUPWISE 7 ASYNC GATEWAY - INSTALLATION AND ADMINISTRATION

Страница 1: ...Novell w w w n o v e l l c o m Novell Confidential Manual ENU 21 December 2004 GroupWise Async Gateway 7 S e p te m b e r 8 2 0 0 6 I N S T A L L A T I O N A N D A D M I N IS T R A T I O N G U ID E...

Страница 2: ...ou agree not to export or re export to entities on the current U S export exclusion lists or to any embargoed or terrorist countries as specified in the U S export laws You agree to not use deliverabl...

Страница 3: ...s and other countries NLM is a trademark of Novell Inc NetWare is a registered trademark of Novell Inc in the United States and other countries NetWare Loadable Module is a trademark of Novell Inc Nov...

Страница 4: ...Novell Confidential Manual ENU 21 December 2004...

Страница 5: ...leOne 21 Selecting a Domain for the Async Gateway 22 Deciding Where to Install the Async Gateway Software 22 Choosing a Gateway Name 23 Configuring the Windows Async Gateway 23 Determining Local Async...

Страница 6: ...67 Enabling Accounting 67 Selecting an Accountant 68 Understanding the Accounting File 69 Supporting GroupWise Windows Client Users in Remote Mode 70 Remote Mode Concepts 70 Defining a GroupWise Remot...

Страница 7: ...rckt nlm 103 Comtrol 16 Port RocketPort Adapter aiorckt nlm 103 Comtrol 32 Port RocketPort Adapter aiorckt nlm 103 Cubix 8 Port MP2008 Multiport Comm board aiocubix nlm 103 Digi 1 512 Port Terminal Se...

Страница 8: ...y Troubleshooting Strategies 117 Troubleshooting the Gateway 117 Connection Suggestions 117 Port and Modem Suggestions 117 Specific Problems 118 Troubleshooting Modems 118 Creating a Modem Initializat...

Страница 9: ...Message Status 132 Process 8 Async Gateway Delivers Message 133 Message Flow from Async Gateway to Async Gateway 133 Stage 1 Sender 133 Stage 2 Sender s GroupWise Client 133 Stage 3 MTA in Sender s Do...

Страница 10: ...ync Gateway 138 Stage 7 MTA in Remote User s Domain 138 Stage 8 POA in Remote User s Post Office 138 Stage 9 MTA in Remote User s Domain 139 Stage 10 Async Gateway 139 Stage 11 Async Gateway 139 Stage...

Страница 11: ...73 Chapter 8 Optimizing the Async Gateway on page 89 Chapter 9 Using Async Gateway Startup Switches on page 95 Appendix A Asynchronous Input Output Drivers on page 101 Appendix B Creating a Modem Def...

Страница 12: ...ation Guide visit the GroupWise 7 Documentation Web site http www novell com documentation gw7 Documentation Conventions In Novell documentation a greater than symbol is used to separate actions withi...

Страница 13: ...at the Async Gateway must be installed in both domains that it links together When you connect GroupWise users to your GroupWise system using the Async Gateway they must run the GroupWise Windows clie...

Страница 14: ...following enhancements have been added since the previous major release of the Async Gateway Compatibility with a GroupWise 7 x system and the accompanying ConsoleOne snap ins Support for Windows 2003...

Страница 15: ...m the library NLMTM and miscellaneous GroupWise gateway files Additional hard disk space is required for a file use area where GroupWise messages are temporarily held The amount of space needed is dir...

Страница 16: ...NLM Should be present in sys system as part of NetWare Must be loaded as a link between NetWare and other AIO device drivers that are configured as NLM programs clib nlm C Language Runtime Library us...

Страница 17: ...are system components on a Windows server aiodgmem nlm 2 KB aiodgxi nlm 80 KB aiodgxem nlm 80 KB Component Recommended Requirements Processor 80486 Windows Server 2000 or 2003 with the latest Service...

Страница 18: ...18 GroupWise 7 Async Gateway Installation and Administration Guide Novell Confidential Manual ENU 21 December 2004...

Страница 19: ...figuration on page 20 Gathering Modem Information on page 20 Gathering I O Port Driver Information for NetWare on page 21 Determining Where to Install the Async Gateway Administrator Snap In to Consol...

Страница 20: ...ing a Modem Definition on page 109 Baud Rate The transmission speed of an asynchronous modem measured at the port to which it is connected Flow Control The communication method between the modem and t...

Страница 21: ...IO expansion board Port Number If you load only one communication port driver you do not need to define a port number If you load a single multiport communication driver such as aioicomx nlm the first...

Страница 22: ...ically for one or more Async Gateways This keeps Async Gateway activity separate from domains where post offices are located Deciding Where to Install the Async Gateway Software The Windows Async Gate...

Страница 23: ...domain wpgate async This is the root directory for the gateway Configuring the Windows Async Gateway When you install the Windows Async Gateway you have choices about how the Async Gateway interacts w...

Страница 24: ...during gateway installation You cannot add this functionality after installation In order for the option to be offered during installation the Windows server where you install the gateway must have th...

Страница 25: ...eed to gather the following information about the other Async Gateway Remote Gateway ID The name by which the remote Async Gateway is known in its GroupWise system You must obtain this ID from the sys...

Страница 26: ...ages to send You can use this option to force your gateway to poll other domains for messages Retries When Calling The number of times the gateway retries to connect to a busy phone number Time Betwee...

Страница 27: ...ring Ports for the NetWare Async Gateway Some setup is required on the NetWare server before you install the NetWare Async Gateway Setting Up the Existing Serial Ports on the NetWare Server on page 27...

Страница 28: ...ice driver modify the server s autoexec ncf file to include the load command Preparing Ports for the Windows Async Gateway Some setup is required on the Windows server before you install the Windows A...

Страница 29: ...ync Gateway then click Next 6 Follow the prompts using the information from the Async Gateway Installation Worksheet on page 32 to install the Async Gateway 7 Click Install The status bar displays the...

Страница 30: ...stalling the Async Gateway Administrator Snap In to ConsoleOne After you have installed the Async Gateway you can install the Async Gateway Administrator snap in to ConsoleOne to additional locations...

Страница 31: ...rksheets Async Connection and Modem Worksheet on page 31 Async Gateway Installation Worksheet on page 32 Async Gateway Link Worksheet on page 33 Async Connection and Modem Worksheet Item Explanation 1...

Страница 32: ...teway on page 22 6 eDirectory Information Tree Domain object context Specify the eDirectory tree and context where the Domain object is located The Async Gateway object is created in the Domain object...

Страница 33: ...software If you do make sure that you know where ConsoleOne is already installed and what version of the GroupWise snap ins have already been installed to that location See Determining Where to Insta...

Страница 34: ...ages queued Medium priority messages queued Low priority messages queued Minutes between forced dials Retries when calling If no answer call after Minimum idle time Master schedule If necessary establ...

Страница 35: ...sets the properties of the gateway server s serial ports including any changes made available if you installed a multiport serial expansion card These properties are mandatory and must be defined bef...

Страница 36: ...wing additional fields worksheet item 4 Hardware Type If you have only one serial port keep the default of Any Type If you have an multiport expansion board provide the hardware type for the one you a...

Страница 37: ...l gateway information worksheet item 14 Local Gateway ID Specify the login ID for this Async Gateway Password to Access Local Gateway Specify the password required to log in to this Async Gateway Requ...

Страница 38: ...38 GroupWise 7 Async Gateway Installation and Administration Guide Novell Confidential Manual ENU 21 December 2004...

Страница 39: ...the home startup switch which is required to start the gateway Other startup switches are optional The gateway server console should appear and display normal startup status messages For more informat...

Страница 40: ...xt file that stores the startup switches see Chapter 9 Using Async Gateway Startup Switches on page 95 for further information used by the Async Gateway Startup switches configure the gateway to work...

Страница 41: ...n eDirectory user account with a username and password that are the same as a Windows administrator user This eDirectory account should also have all the security rights assigned for an administrator...

Страница 42: ...r ID The GroupWise user ID of the individual group or resource you are addressing Helping Users GroupWise users can send a message to the gateway to receive an ASCII text file that contains informatio...

Страница 43: ...g or Changing a Mailbox Password in Users in the GroupWise 6 5 Administration Guide Using the basic features of the GroupWise Windows client in Remote mode See Using Remote Mode in the GroupWise 7 Win...

Страница 44: ...44 GroupWise 7 Async Gateway Installation and Administration Guide Novell Confidential Manual ENU 21 December 2004...

Страница 45: ...pWise Windows Client Users in Remote Mode on page 70 Backing Up and Recovering the Gateway Database on page 72 Customizing Gateway Configuration Configuration information for the Async Gateway is stor...

Страница 46: ...latform Select the platform where you installed the Async Gateway NetWare Loadable Module or Windows Gateway Type Defaults to Async which is correct Gateway Alias Type This option does not apply to th...

Страница 47: ...ateway to compile its performance statistics This field is a sliding interval that is used in the gateway server console The display changes every 60 seconds to show only the previous x seconds of act...

Страница 48: ...limit is reached the gateway deletes the oldest file until the space occupied is under the maximum allowable limit If you set the limit to 0 zero there will be no disk space limit for log files 5 Clic...

Страница 49: ...ssage s status from the time it is sent until the recipient deletes it When a GroupWise user receives a message from a user of a foreign messaging system GroupWise sends a status message to the sender...

Страница 50: ...mmand the gateway can use such as a batch file to reattach to the network if its network access is interrupted and if you select Yes for the Enable Recovery option For example map j server1 sys headq...

Страница 51: ...ion see Setting Up Gateway Accounting on page 67 8 Click Apply 9 To add more administrators repeat Step 4 through Step 8 10 When your administrator list is complete click OK Defining User Access to th...

Страница 52: ...ich direction the settings are valid The two possible directions are In and Out In specifies messages coming into the GroupWise system through the Async Gateway and Out specifies messages sent out fro...

Страница 53: ...the distribution list in the Gateway Access field of each User object Access Control Keywords Keywords are used to apply access control settings to the users specified by the header The following key...

Страница 54: ...In this example any user in the Headquarters domain is allowed to receive messages sent from the remote or domain profile name Example Headquarters out allow primary In this example the default is set...

Страница 55: ...ark lines in the file Any text following a semicolon slash or pound sign is ignored Gwaddresstext Replace this field with the GroupWise address you want to use such as Novell Sales Glen where Novell S...

Страница 56: ...sages created by rules are not sent through the gateway Messages to or from users in the domain profile name pass through the gateway Messages to or from users in the remote profile name cannot pass t...

Страница 57: ...x Of course none of these methods are necessary if you are using the Async Gateway to connect to remote GroupWise users A GroupWise Windows client user in Remote mode has the same GroupWise Address Bo...

Страница 58: ...to a Remote GroupWise User The Async Gateway allows a remote GroupWise Windows client user to exchange information with a Master Mailbox If proper links are made between the domains in the GroupWise...

Страница 59: ...ed in the rule The complexity of the addressing rule you construct depends on the number of async connections possible Generally the more Async Gateways you can connect to the more complex the rule yo...

Страница 60: ...With Specify the symbol for variable string information typed in by the user you want to replace for the wildcard characters In addition to the variable symbol you can also add any additional static e...

Страница 61: ...es 1 Browse to and right click a Domain object then click Properties 2 Click GroupWise Addressing Rules 3 Select the Addressing Rules check box to enable the addressing rule in this domain 4 Click Tes...

Страница 62: ...ing Syntax on page 62 Simplifying Address Syntax to Domain Post_Office UserID on page 62 Simplifying Address Syntax to Post_Office UserID on page 65 Simplifying Address Syntax to UserID on page 66 Bas...

Страница 63: ...e than one external domain to represent the structure of the external GroupWise system you must create an indirect link for each external domain that does not include the Async Gateway at the remote s...

Страница 64: ...you Return Link This field displays the name of your domain as the default Change it to the Local Login ID from the Domain Connections Property Page of the Async Gateway object 7 Click OK to save the...

Страница 65: ...nal Domain on page 64 Creating an External Post Office in an External Domain on page 65 Creating an External Post Office in an External Domain If you add a post office to an external domain users do n...

Страница 66: ...office 1 In ConsoleOne browse to and right click the External Post Office object where you want to create the external user 2 Click New External User 3 Specify the GroupWise user ID exactly as it is...

Страница 67: ...that records the source priority message type destination and size of each item sent through the GroupWise Async Gateway The file which is updated daily at midnight is called acct and is located in th...

Страница 68: ...o save your changes 7 Continue with Selecting an Accountant Selecting an Accountant You can select one or more GroupWise users to be Accountants Every day at midnight each Accountant receives an accou...

Страница 69: ...llowing table describes the fields in the order in which they are found in the accounting file Fields Description Sample IN OUT indicator Indicates if message is outbound O or inbound I O Message Date...

Страница 70: ...it the Road feature and download the Address Book and items in the Master Mailbox However to connect users away from the office GroupWise in Remote mode requires the GroupWise Async Gateway or the Gro...

Страница 71: ...mber of remote GroupWise users depending on the message traffic If you prefer you can create only one profile for all the remote GroupWise users you are responsible for The GroupWise Hit the Road feat...

Страница 72: ...nnection including country code and area code as needed Description Any information that helps you to identify this Remote profile 6 Click OK to save the Remote profile Backing Up and Recovering the G...

Страница 73: ...e on page 73 Using the Async Gateway Web Console on page 77 Using Async Gateway Log Files on page 84 Using SNMP Monitoring Programs on page 86 Understanding Async Gateway Error Messages on page 89 Usi...

Страница 74: ...be sent or received Closed indicates that the network connection has terminated Program Displays the Async Gateway s processing cycle You can adjust this processing cycle in the Gateway Time Settings...

Страница 75: ...Functions on page 76 NetWare Async Gateway Menu Functions Main Menu Functions F9 Browse Log File When you are in browse mode the following menu key options are displayed at the bottom of the screen Me...

Страница 76: ...list in the Message Statistics box See Port Status on page 77 Press F9 again to display message statistics To display additional information about a specific port press Home then type the number of th...

Страница 77: ...on page 77 User User ID of the person currently using the port connection File Size Size of the file currently being processed Transferred Percentage of the file that has been transferred Files Sent N...

Страница 78: ...way object then click Properties 2 Click GroupWise Network Address to display the Network Address page 3 In the HTTP Port field provide a unique port number for communication between the Async Gateway...

Страница 79: ...8 Click OK to save the Async Gateway Web console settings ConsoleOne then notifies the Async Gateway to restart so the new settings can be put into effect Corresponding Startup Switches You could also...

Страница 80: ...81 Checking the Operating System Environment on page 81 Viewing Gateway Log Files on page 82 Checking and Changing Gateway Time Settings on page 83 Checking and Changing Optional Gateway Settings on p...

Страница 81: ...ttings listed on the Configuration page must be changed in ConsoleOne Checking the Operating System Environment On the Async Gateway Web console menu click Environment to display information about the...

Страница 82: ...Files to display gateway log files Click Event Log Settings to change the log settings for the current Async Gateway session For information about Async Gateway log files see Using Async Gateway Log F...

Страница 83: ...e in ConsoleOne Modify the settings as needed then click Submit to change them for the current Async Gateway session For information about the optional gateway settings see Defining Optional Gateway S...

Страница 84: ...ck the Async Gateway object then click Properties 3 Click GroupWise Log Settings 4 Adjust the following fields as needed Log File Path Specify the directory where you want the Async Gateway to store i...

Страница 85: ...data useful for tracking gateway activity and for troubleshooting You might want to use log files on a regular basis You can view the current log file for the gateway session in progress or an archiv...

Страница 86: ...be monitored and managed on the SNMP enabled Async Gateway You can view the contents of the Async Gateway MIB for a description of the SNMP variables available for it The Async Gateway MIB is located...

Страница 87: ...mentation for specific instructions 3 Continue with Configuring the Async Gateway for SNMP Monitoring on page 88 Configuring the Async Gateway for SNMP Monitoring In order for SNMP monitoring programs...

Страница 88: ...ng then click OK ConsoleOne then notifies the Async Gateway to restart so the new settings can be put into effect The Async Gateway should now be visible to your SNMP monitoring program Understanding...

Страница 89: ...example strings that include credit card numbers can now be dialed via a script Scripts can be used to handle any pre call dialing necessary to satisfy some PBX environments Script File Details on pag...

Страница 90: ...of statements and possible comments Comments start with a pound character and run to the end of the line The following is the list of statements that can be used SEND string Sends the string to the c...

Страница 91: ...the line and proceeds to the next statement in the script LISTEN FOR 10 IF login SEND my name IF TIMEOUT GOTO END ENDLISTEN LOG User id has been sent Script File Syntax The formal definition of synta...

Страница 92: ...PAUSE 5 LABEL1 LISTEN FOR 10 IF login SEND my name IF TIMEOUT GOTO LABEL2 ENDLISTEN LOG Sent the userid LISTEN FOR 20 IF passwd SEND my password IF TIMEOUT GOTO LABEL2 ENDLISTEN DONE Login successful...

Страница 93: ...your Async Gateway 1 In ConsoleOne browse to and select the Domain object where you created the Async Gateway to open the container 2 Right click the Async Gateway then click Properties 3 Click Queue...

Страница 94: ...94 NetWare Setting Up Forced Dialing on page 94 NetWare Setting Up Forced Dialing 1 From the main gateway screen press F10 for Options press PgUp to view more options then press F6 to activate forced...

Страница 95: ...ed in ConsoleOne To use a startup switch in the startup file use an ASCII text editor to edit the startup file gwasync cfg located in the Async Gateway installation directory Startup switches set in t...

Страница 96: ...ample bkupdir d gateway backup color NetWare Only Sets the color scheme used by the NetWare Async Gateway The default is 0 Syntax color number Example color 3 See also mono help Displays the startup s...

Страница 97: ...sync Gateway Web Console on page 77 Syntax httppassword password Example httppassword GWiseAsync See also httpuser httpport and httprefresh httpport Sets the HTTP port number used for the Async Gatewa...

Страница 98: ...server where the Async Gateway is running or on the server where the GroupWise is domain located See Using Async Gateway Log Files on page 83 Syntax log path_to_directory Example log servers sys1 log...

Страница 99: ...log loglevel and logdays mono NetWare Only Operates the gateway for a monochrome monitor Syntax mono See also color password NetWare Only Signifies the user s password on the server where the GroupWis...

Страница 100: ...and gateway queue directories reside See Deciding Where to Install the Async Gateway Software on page 22 Syntax user login ID Example user Ernie See also password work Indicates the path where tempor...

Страница 101: ...rckt nlm Comtrol 8 Port RocketPort Adapter aiorckt nlm Comtrol 16 Port RocketPort Adapter aiorckt nlm Comtrol 32 Port RocketPort Adapter aiorckt nlm Cubix 8 Port MP2008 Multiport Comm board aiocubix n...

Страница 102: ...ardWare Descriptions AIO TCP for IP Drivers aiotcp nlm This AIO compliant multiport expansion board driver has been assigned the following hardware type It can also accommodate the indicated number of...

Страница 103: ...Comtrol 16 Port RocketPort Adapter aiorckt nlm Hardware Type 132 Maximum Number of Ports 16 Comtrol 32 Port RocketPort Adapter aiorckt nlm Hardware Type 133 Maximum Number of Ports 32 Cubix 8 Port MP2...

Страница 104: ...ware Type 135 Maximum Number of Ports 0 Fujitsu FMR 1 5 Port Comx Japan aiocomxf nlm Hardware Type 5 Maximum Number of Ports 5 Hayes 1 2 Port ESP Comm Accelerator aioespca nlm Hardware Type 120 Maximu...

Страница 105: ...02 Maximum Number of Ports 8 Newport Systems XCI aioxci nlm Hardware Type 103 Maximum Number of Ports 0 Stallion 4 Port Brumby aiostln nlm Hardware Type 122 Maximum Number of Ports 4 Stallion 4 Port O...

Страница 106: ...m Number of Ports 0 Stallion 8 64 Port EasyConnection ISA aioeasy nlm Hardware Type 139 Maximum Number of Ports 0 Stallion 8 64 Port EasyConnection MCA aioeasy nlm Hardware Type 142 Maximum Number of...

Страница 107: ...t Output Drivers 107 Novell Confidential Manual 99a 21 December 2004 X 25 PAD aiopad nlm Hardware Type 9 Maximum Number of Ports 0 Xircom 4 8 Port Access Server aioxrcm1 nlm Hardware Type 140 Maximum...

Страница 108: ...108 GroupWise 7 Async Gateway Installation and Administration Guide Novell Confidential Manual 99a 21 December 2004...

Страница 109: ...tion similar to your own in the modem database then rename the definition and edit the commands as necessary Creating a New Modem Definition on page 109 Creating a Modem Initialization String on page...

Страница 110: ...The maximum baud rate the mode can use to send and receive messages Click the down arrow to display a drop down list of baud rates CCITT DSR Do not fill in this field It is reserved for future use 5...

Страница 111: ...orts 3 Select the port you want to edit then click Edit or If you are creating a new port definition click Create 4 In the Port Information dialog box click Choose Modem 5 Select your modem from the M...

Страница 112: ...112 GroupWise 7 Async Gateway Installation and Administration Guide Novell Confidential Manual 99a 21 December 2004...

Страница 113: ...open the named port failed Possible Cause There might not be a device driver installed for that port Action For the NetWare Async Gateway the aio nlm and aiocomx nlm drivers need to be installed See...

Страница 114: ...or hhh Source GroupWise Async Gateway Explanation Any of the following possible errors might have caused this message Error 96 Error Opening File Error 97 EOF While Reading File Error 98 Error Reading...

Страница 115: ...l 99a 21 December 2004 NGWASYNC Undeliverable Message from xxx Source GroupWise Async Gateway Explanation An attempt to queue a file from the Message Transfer Agent MTA to the gateway failed The messa...

Страница 116: ...116 GroupWise 7 Async Gateway Installation and Administration Guide Novell Confidential Manual 99a 21 December 2004...

Страница 117: ...vements and can help you isolate breakdowns in the message routing process Problems in the Async Gateway most often occur in either in an Async connection you have defined to another Async Gateway or...

Страница 118: ...ell Support Knowledgebase http support novell com search kb_index jsp for the latest solutions to specific problems Troubleshooting Modems You can configure modems in different ways There is no set me...

Страница 119: ...TE speed For complete instructions see Creating a Modem Initialization String on page 110 Using Aioterm nlm to Troubleshoot the NetWare Async Gateway Aioterm nlm available from Novell Support http sup...

Страница 120: ...ecause of a problem with the setup of the Remote client When a user cannot connect check the following Does the user have a password set on the Master Mailbox Has the user entered the correct system i...

Страница 121: ...ing the GroupWise Windows client in Remote mode by clicking File Connection Log User Database Problems If you suspect a problem with the user s Remote mailbox run the Mailbox Library Maintenance on th...

Страница 122: ...fter issuing a hangup command An example of such a scenario is included in Label 4 of Sample Script for Initialization and Dialing on page 92 The Gateway Is Not Answering The Async Gateway might not b...

Страница 123: ...irectories and files are created under the domain wpgate structure for an Async gateway after the gateway has been installed and has processed messages domain wpgate async Async Gateway home directory...

Страница 124: ...ting file see Setting Up Gateway Accounting on page 67 mmddlog nnn file The mmddlog nnn files hold error and status messages about the functioning of the Async Gateway The Async Gateway creates a log...

Страница 125: ...e wpcsout directory is output queue for the MTA as well as being the input queue for the Async Gateway The GroupWise MTA places outbound messages in this directory structure for the Async Gateway to p...

Страница 126: ...hold various types of messages that will be compressed and sent across the modem based on their relative priorities cmp directory The cmp directory holds compressed message files that the Async Gatewa...

Страница 127: ...itoring Programs on page 85 wp_ge_xx_ trs file The wp_ge_xx trs file contains language specific information used by the Async Gateway Installation program The xx is a two letter language code Remote M...

Страница 128: ...128 GroupWise 7 Async Gateway Installation and Administration Guide Novell Confidential Manual ENU 21 December 2004...

Страница 129: ...Client in Remote Mode to the Async Gateway on page 136 Message Delivery Between GroupWise Domains If two domains are to communicate through an Async Gateway both domains must be running an Async Gatew...

Страница 130: ...phone lines between domains on the same GroupWise system or between domains in separate GroupWise systems It also allows remote GroupWise users to access their Master Mailboxes through modem communica...

Страница 131: ...main transfers the Delivered status message to the POA in the sender s domain Process 12 POA Updates Database The POA in the sender s domain updates the message database with the Delivered status Grou...

Страница 132: ...ion to the receiving Async Gateway located in the recipient s domain Process 4 MTA Delivers Message The MTA delivers the message to the recipient s MTA if the recipient is located in a different domai...

Страница 133: ...hments For database efficiency messages and recipient lists larger than 2 KB are also handled as attachments Creates a copy of the message in the appropriate priority 0 7 subdirectory of the sender s...

Страница 134: ...age and places it in a compression directory ready for transmission across the modem Stage 6 Modem Connection Between Gateways The sender s Async Gateway establishes a modem connection with a modem de...

Страница 135: ...lient The Notify component of the recipient s GroupWise client notifies the recipient that a new message has arrived Stage 12 Recipient Each recipient opens the message in the GroupWise client Stage 1...

Страница 136: ...y in Sender s Domain The sender s Async Gateway moves the file from the gwin connection_ID directory into the MTA input queue in the gateway directory structure domain wpgate async wpcsin 0 7 Stage 20...

Страница 137: ...mote computer Places attachments larger than 2 KB in the rofdata directory and creates pointers from the message to its attachments on the user s remote computer For database efficiency messages and r...

Страница 138: ...nput queue and transfers it to its output queue in the post office where the Remote user s Master Mailbox is located The MTA output queue is the input queue for the POA in the post office where the Re...

Страница 139: ...ory of its output queue Stage 11 Async Gateway If the connection to the Remote user is still active the Async gateway compresses the response files and moves them to the CMP directory If the connectio...

Страница 140: ...s Remote mailbox now contains current copies of requested items from the user s Master Mailbox plus any messages received in the user s Master Mailbox from other GroupWise users Stage 15 Remote User...

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