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Chapter 10 Troubleshooting
SMART7 Installation and Operation User Manual v6
111
Symptom
Related Section
There appears to be a problem with the
receiver’s memory
Refer to the
NVMRESTORE
command.
An environmental or memory failure. The
receiver temperature is out of acceptable range
or the internal thermometer is not working
Move the receiver to within an acceptable temperature range.
See:
l
l
SMART7 Environmental and Electrical Specifications
Overload and overrun problems. Either the
CPU or port buffers are overloaded
Reduce the amount of logging or increase the baud rate.
The receiver is indicating that an invalid
authorization code has been used
Refer to the
VERSION
log or
VALIDMODELS
log and the
MODEL
command or
AUTH
command.
The receiver is being affected by jamming
Move the receiver away from any possible jamming sources
The receiver is being affected by interference
Go to the Interference Toolkit section in the NovAtel
Documentation portal: docs.novatel.com/OEM7.
Move the GNSS antenna away from the source of the
interference signal.
If the interference mitigation feature is enabled on the receiver,
configure a filter within the Interference Toolkit to filter out the
interference signal.
The receiver’s Automatic Gain Control (AGC)
is not working properly
See the jamming symptom in this table
For information about the commands and logs in this section, refer to the
Agriculture Commands and Logs Refer-
.
10.1 Examining the RXSTATUS Log
The RXSTATUS log provides detailed status information about your receiver and can be used to diagnose prob-
lems. Refer to the
RXSTATUS
log for details on this log and on how to read the receiver error word and status
word.
Table 18: Resolving a Receiver Error Word
Table 19: Resolving an Error in the Receiver Status
on page 113 and
Table 20: Resolving an Error in the AUX1 Status Word
on page 114 have actions to take
when your receiver has an error flag in these words. If you are not able to resolve the condition, contact
Bit Set
Action to Resolve
0-2
Issue a
FRESET
command (for bit 1, reload new firmware).
4
Contact
Table 18: Resolving a Receiver Error Word