Operations and features 3-3
M5212 ACD Set
General Description, Installation, and Maintenance BCS33 and up
Alphanumeric Display
The LCD screen permits alphanumeric display of up to two lines of
information, each with 24 characters. The display screen allows access to
the following features:
•
Called number display (also Called name display where available)
•
Calling number display (also Calling name display where available)
•
Feature programming
•
Feature usage
•
Set type and firmware version display on power up
A called number (or the name of the party being called) will be displayed as
the digits are dialed. For calling number/name display, the number or name
of the calling party is displayed when the first ringing tone sounds if the call
originates within the same switch, and terminates on the IN CALLS key. If
the incoming call terminates at a secondary DN, the number/name will be
displayed only after the receiver is lifted.
Tone Characteristics
A locally generated buzzer (500 Hz) tone is used for call waiting and
off-hook alerting. All other telephony tones are provided by the switching
equipment from a tone card.
The various tones heard on the M5212 ACD set are defined as follows:
Table 3-1xxx
Tone Characteristics
Tone
Characteristic
Ringing
Interrupted warble tone, typically 2 seconds on, 4
seconds off.
Busy
Interrupted tone, 1 second on, 1 second off.
Call Waiting
Two short bursts of buzzer tone (500 Hz), at 10
second intervals.
Call Arrival for ACD
call (headset in use)
One short burst of tone, not repeated.
Confirmation
Three short bursts of tone, not repeated. Informs
user that the feature requested has been activated.
This tone sounds only when the feature is accessed
by dialing an access code.
Dial
Continuous tone (consisting of 2 frequencies).
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