M5212 ACD Set
General Description, Installation, and Maintenance BCS33 and up
1-1
Introduction
The M5212 ACD telephone set with display and two headset ports has been
designed specifically for use with ACD applications. The M5212 is
equipped with:
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11 buttons with associated liquid crystal display (LCD) indicators that
may be assigned to features or line appearances
•
One button with associated LCD indicator for handset mute off/on
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HOLD, RELEASE, and VOLUME CONTROL keys
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2 X 24 alphanumeric display
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12-key dialpad
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Modular ports for headset support
The alphanumeric display module is mounted at the rear top edge of the
telephone and is hinged so that the viewing angle can be adjusted physically
to reduce glare and maximize contrast. The maximum display capacity of
the screen is two rows of 24 characters each.
The M5212 may be equipped with one to three M518 18-button add-on
units, or with one M536 36-button add-on module. Alternatively, a
combination of one M536 and one M518 add-on units may be used.
Physical Characteristics
The phone is available in either chameleon-gray or black. Feature and line
appearance keycaps are medium dolphin gray. The IN CALLS keycap is
green, the HOLD key is red, and the RELEASE key is orange. The line
cord is silver satin.