M5212 ACD Set
General Description, Installation, and Maintenance BCS33 and up
2-1
Specifications
The M5212 ACD set meets or exceeds the functionality standards currently
attained by other members of the M5000 terminal portfolio.
LCD Indicators
The M5212 has 12 feature keys with associated LCD indicators. Of these
12 keys, 11 are assignable, and one has a fixed position. The LCD
indicators reflect the following states:
Table 2-1xxx
LCD status indicators
Function
LCD State
Idle
LCD Off
Active
LCD On
Ringing or feature pending
LCD Flashing
Hold or feature pending or mute
activated
LCD Winking
Feature activation and display messages
Feature activation and display messages are completely controlled by the
DMS-100 Meridian Digital Centrex ACD software using stimulus signaling.
Handset operation and mute control
When the headset is connected, the hookswitch is completely bypassed. If
the headset is connected, taking the handset off-hook and then placing it
back on-hook will not affect the status of a call. When a headset is not
connected, this hookswitch bypass is disabled, and the handset operates as it
would on another business set.