MM371W / MM372W Installation Instructions
31
1. First use the procedures found in the
Maintenance &
Troubleshooting Guide
(see
page 28
).
2. For 24 hour 7 days a week trouble shooting and
support online go to our TECH WIZARD site at
www.mightymule.com
3. If you are unable to solve the problem, call the
Tech Service Department at (800) 543-1236, or
(850) 575-4144.
4. If repair or replacement of your gate operator is necessary,
the Service Department will assign a Return Authorization
(RA) number.
5. Include a copy of your receipt and securely pack the
component(s) authorized for return to the factory. Write the
RA number issued to you on the outside of the package in
LARGE BOLD PRINT. Ship the package(s) freight prepaid to
the address provided during the RA process.
If your Mighty Mule Gate Opener is not operating properly, please follow the steps below:
NOTE:
Products returned to Nortek Security and Control without a Return Goods Authorization (RGA)
number in LARGE BOLD PRINT on the outside of the package WILL NOT be accepted. Items returned
to Nortek Security and Control freight collect WILL NOT be accepted. Items returned without proof of
purchase will not be repaired under warranty.
The Mighty Mule Technical Service Department is open
Monday – Friday 8:00 A.M. – 7:00 P.M. (Eastern Time)
Fax (850) 575-8950 • Web site:
www.mightymule.com
Telephone (800) 543-1236
For 24 hour 7 days a week trouble shooting and support
online go to our TECH WIZARD site at...
www.mightymule.com
Repair Service