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Service, Support, and Warranty
Service, Support, and Warranty
Service and Support
The advanced digital circuitry within the Model 2500A VET requires no periodic maintenance or calibration.
Nonin does not recommend field repair of the Model 2500A VET. The circuit board in the Model 2500A VET
is a multi-layer board using very narrow traces. Due to the very small trace size, extreme care must be used
when replacing components to prevent permanent, non-repairable damage to the circuit board. Most
components are surface-mounted and require special hot-air jet soldering and desoldering equipment. After
any repairs are made, the Model 2500A VET must be tested to ensure correct operation.
For additional technical information, contact Nonin’s Technical Service department at:
nonin.com
All non-warranty work shall be done according to Nonin standard rates and charges in effect at the time of
delivery to Nonin. All repairs include a complete retest of the Model 2500A VET using factory test fixtures.
Warranty
NONIN MEDICAL, INCORPORATED, (Nonin) warrants to the purchaser, for a period of 3 years from the date
of purchase, each Model 2500A VET Pulse Oximeter exclusive of sensors, cables, and batteries. (Refer to the
individual package inserts for specific warranty information for sensors, cables, and other accessories.) Nonin
shall repair or replace any Model 2500A VET found to be defective in accordance with this warranty, free of
charge, for which Nonin has been notified by the purchaser by serial number that there is a defect, provided
said notification occurs within the applicable warranty period. This warranty shall be the sole and exclusive
remedy by the purchaser hereunder for any Model 2500A VET delivered to the purchaser which is found to be
defective in any manner whether such remedies be in contract, tort or by law.
This warranty excludes cost of delivery to and from Nonin. All repaired units shall be received by the purchaser
at Nonin's place of business. Nonin reserves the right to charge a fee for a warranty repair request on any
device that is found to be within specifications.
The Model 2500A VET is a precision electronic instrument and must be repaired by knowledgeable and
specially trained Nonin personnel only. Accordingly, any sign or evidence of opening the Model 2500A VET,
field service by non-Nonin personnel, tampering, or any kind of misuse or abuse of the Model 2500A VET,
shall void the warranty in its entirety.
All non-warranty work shall be done according to Nonin standard rates and charges in effect at the time of
delivery to Nonin.
CAUTION:
This device is a precision electronic instrument and must be repaired by trained
Nonin personnel only. Field repair of the device is not possible. Do not attempt to open the case
or repair the electronics. Opening the case may damage the device and void the warranty.
CAUTION:
Any sign or evidence of opening the system, field service by non-Nonin personnel,
tampering, or any kind of misuse or abuse of the system, shall void the warranty in its entirety.
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Nonin Medical, Inc.
13700 1st Avenue North
Plymouth, Minnesota 55441, USA
(800) 356-8874 (USA and Canada)
+1 (763) 553-9968
Fax: +1 (763) 553-7807
E-mail: [email protected]
Nonin Medical B.V.
Prins Hendriklaan 26
1075 BD Amsterdam, Netherlands
+31 (0)13 - 79 99 040 (Europe)
Fax: +31 (0)13 - 79 99 042
E-mail: [email protected]
