31
Troubleshooting
If these solutions do not correct the problem, please contact Nonin Customer Support at
(800) 356-8874 (USA and Canada), +1 (763) 553-9968, or +31 (0)13 - 79 99 040 (Europe).
A dash (-) appears in the
%SpO
2
display.
An inadequate signal from the
finger is being detected.
Reposition the sensor or apply the
sensor to a different finger, and keep the
sensor motionless for at least
10 seconds. Warm the sensor
application site.
The finger was removed from
the sensor.
Reposition the sensor or apply the
sensor to a different finger, and keep the
sensor motionless for at least
10 seconds. Warm the sensor
application site.
The device is not functioning.
Contact Nonin Technical Service.
An error code appears in
the display area.
The device encountered an
error.
See Error Codes table, “Clearing Error
Codes 06, 08, or 10” section, or contact
Nonin Technical Service.
The unit is in Alarm mode,
but no audible alarms can
be heard.
The 2-minute Alarm Silence
button is activated.
Press the Alarm Silence button to
activate alarm volume, or wait for
2 minutes; and alarm tones will
automatically activate.
Option switch 1 is in the UP
position, and the unit’s volume
is set to zero.
Adjust the alarm volume, or return option
switch 1 to the DOWN position if audible
alarms are required.
The device does not
record data.
The battery is low.
Recharge the battery.
The battery is missing.
Contact your distributor or Nonin
Technical Service.
Problem
Possible Cause
Possible Solution
