Troubleshooting
40
WN804 Access Point
No WiFi Access to the Internet or LAN
There is a configuration problem.
•
You might not have restarted the wireless device to let the TCP/IP changes take effect.
Restart the computer.
•
Make sure that the SSID and wireless security settings of the wireless device are the
same as those of the access point.
•
The wireless device might not have the correct TCP/IP settings to communicate with the
network. Restart the wireless device and check that TCP/IP is set up correctly for that
network. In Windows, the usual setting for Network Properties is to obtain an IP address
automatically.
•
The access point default values might not work with your network. Check the access
point default configuration against the configuration of other devices in your network.
Time-Out Error for a URL or IP Address
If you get a time-out error when you enter a URL or IP address, a number of things could be
causing this. Try the following troubleshooting steps.
•
Check whether other computers work. If they do, ensure that your computer’s IP address,
subnet mask and default gateway settings are correct. If using a DNS server, check the
primary and secondary DNS server addresses.
•
If the computers are configured correctly, but still not working, ensure that the access
point is connected and turned on. Connect to it and check its settings. If you cannot
connect to it, check the LAN and power connections.
•
If the access point is configured correctly, check your Internet connection (DSL/cable
modem, and so on) to make sure that it is working.
•
Try again.
•
When entering configuration settings, be sure to click
Apply
before moving to another
screen, or your changes are lost.
•
Click
Refresh
or
Reload
in the web browser. The changes might have occurred, but the
web browser might be caching the old configuration.
