Troubleshooting
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WN804 Access Point
Troubleshoot with the LEDs
This section provides some tips for correcting simple problems that you might encounter.
No LEDs Are Lt on the Access Point
The access point has no power. Check the following:
•
The power adapter is connected to the access point and plugged in to a working power
outlet or power strip.
•
If a wall switch controls the power outlet, make sure that the switch is turned on.
•
You are using the correct NETGEAR power adapter supplied with your access point.
The WiFi LED Is Off
The wireless connection does not work.
•
If the WiFi LED stays off, disconnect the power adapter from its power source and plug it
in again.
•
Log in to the access point and verify that the wireless radio is turned on.
•
Contact NETGEAR if the WiFi LED remains off.
Login Prompt Does Not Display
•
Quit the browser, clear the cache, delete the cookies, and launch the browser again.
•
Check these items:
•
The access point is correctly installed, LAN connections are OK, and it is powered on.
•
If DHCP is not enabled, make sure that you use the correct LAN IP address to access the
wireless access point, and that you are on the same network segment.
•
If DHCP is enabled, configure your DHCP server with a reserved IP address (based on
the wireless access point’s MAC address). You can then use it to create a fixed IP
address for the wireless access point.
•
If you have not yet deployed the wireless access point, and it is connected to your
computer with an Ethernet cable, make sure that the connection is secure, and that you
have configured your computer with a static IP address in the same subnet as the LAN IP
of the wireless access point.
The default static IP address to use for your computer is 192.168.0.210; the default
wireless access point LAN IP address is 192.168.0.233; and the default subnet mask is
255.255.255.0.
