27
A
A.
Troubleshooting
This appendix provides information about troubleshooting the access point.
The appendix includes the following sections:
•
Troubleshooting Chart
•
Troubleshoot the Basic Functions
•
You Cannot Access the Internet From a WiFi Device
•
You Cannot Access the Access Point From a Browser
•
Test the LAN Path to the Access Point Using the Ping Utility
IMPORTANT:
For information about access point discovery or connection
problems with the wireless controller and information about using
the diagnostic tools of the wireless controller, see the
“Troubleshooting and Diagnostics” chapter in the ProSAFE
Wireless Controller Models WC7500, WC7600, WC7600v2, and
WC9500 User Manual, which you can download by visiting
downloadcenter.netgear.com
.
