Troubleshooting
33
ProSAFE Dual Band Wireless AC Access Point Model WAC740
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, one of the following problems could be occurring:
•
Wrong physical connection:
-
Make sure that the
Activity LED and the LAN LED 1 are lit. If one or both of these
LEDs are off, follow the instructions in
The Activity LED, LAN LED 1, or Both LAN
LEDs Are Not Lit
on page 30.
-
Check to see that the corresponding link LEDs are lit for your network interface
card and for the hub ports (if any) that are connected to your workstation and
access point.
•
Wrong network configuration:
-
Verify that the Ethernet card driver software and TCP/IP software are both
installed and configured on your computer.
-
Verify that the IP address for your access point and your computer are correct and
that the addresses are on the same subnet.