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14

14.

Troubleshooting

This chapter provides information to help you diagnose and solve problems you might
experience with your router. If you do not find the solution here, check the NETGEAR support
site at

http://support.netgear.com

for product and contact information.

This chapter contains the following sections:

•

Quick Tips

•

Troubleshoot with the LEDs

•

Cannot Log In to the Router

•

Cannot Access the Internet

•

Changes Not Saved

•

Wireless Connectivity

•

Troubleshoot Your Network Using the Ping Utility

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Содержание Nighthawk R6700

Страница 1: ...350 East Plumeria Drive San Jose CA 95134 USA July 2014 202 11361 01 Nighthawk AC1750 Smart WiFi Router Model R6700 User Manual...

Страница 2: ...isit http support netgear com Phone US Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Compliance For regulator...

Страница 3: ...3 Specify Your Internet Settings Use the Internet Setup Wizard 22 Manually Set Up the Internet Connection 23 Specify an Internet Connection Without a Login 23 Specify an Internet Connection That Uses...

Страница 4: ...t to Be Blocked 61 Block Services from the Internet 62 Schedule When to Block Internet Sites and Services 64 Avoid Blocking on a Trusted Computer 64 Set Up Security Event Email Notifications 65 Chapte...

Страница 5: ...USB Control Center Settings 101 Chapter 10 Specify Network Settings Disable LED Blinking or Turn Off LEDs 104 View WAN Settings 104 Set Up a Default DMZ Server 106 Change the Router s Device Name 107...

Страница 6: ...anagement 146 Chapter 12 Use VPN to Access Your Network Set Up a VPN Connection 149 Specify VPN Service in the Router 150 Install OpenVPN Software on Your Computer 150 Use a VPN Tunnel 153 Use VPN to...

Страница 7: ...Power LED Stays Amber 169 LEDs Never Turn Off 170 Internet or Ethernet Port LEDs Are Off 170 WiFi LED Is Off 170 Cannot Log In to the Router 170 Cannot Access the Internet 171 Troubleshoot PPPoE 172...

Страница 8: ...red media files anywhere on the network to DLNA screens Share your music to AirPlay compatible devices from the USB hard drive connected to the router Use the free NETGEAR ReadySHARE Vault app to back...

Страница 9: ...igure 1 Package contents Attach the Antennas The router comes with three antennas To attach the antennas 1 Align the antennas with the antenna posts on the router 2 Attach the antennas on the threaded...

Страница 10: ...orrupted Off Power is not supplied to the router Internet Solid white The Internet connection is ready Solid amber The router detects an Ethernet cable connection to the modem Off No Ethernet cable is...

Страница 11: ...ions and amber for 100 Mbps or 10 Mbps Ethernet connections Solid white A powered on device is connected to the Ethernet port Blinking white The port is sending or receiving traffic Off No device is c...

Страница 12: ...ment of your router For example the thickness and number of walls the wireless signal passes through can limit the range Additionally other wireless access points in and around your home might affect...

Страница 13: ...cordless phone 2 4 GHz cordless phone Place the router away from large metal surfaces large glass surfaces insulated walls and items such as these Solid metal doors Aluminum studs Fish tanks Mirrors...

Страница 14: ...m uses a battery remove the battery 2 Plug in and turn on your modem If your modem uses a battery put the battery back in 3 Connect your modem to the Internet port of your router with the yellow Ether...

Страница 15: ...a wired Ethernet connection This chapter explains the ways you can connect and how to access the router and log in This chapter contains the following sections Connect to the Network Types of Logins U...

Страница 16: ...ssage might display on your computer screen to notify you that an Ethernet cable is connected WiFi Connection You can connect to the router s WiFi network with Wi Fi Protected Setup WPS or you can fin...

Страница 17: ...unique wireless network name SSID and password for wireless access This information is on the product label Router login This logs you in to the router interface from an Internet browser as admin Use...

Страница 18: ...tup takes about 15 minutes to complete To use NETGEAR genie to set up your router 1 Turn the router on by pressing the On Off button 2 Make sure that your computer or wireless device is connected to t...

Страница 19: ...ems persist register your NETGEAR product and contact NETGEAR technical support Log In to the Router When you first set up your router NETGEAR genie automatically starts when you launch an Internet br...

Страница 20: ...t you selected Access the Router with NETGEAR genie App The genie app is the easy dashboard for managing monitoring and repairing your home network The genie app can help you with the following Automa...

Страница 21: ...genie to detect the Internet connection when you first access the router with an Internet browser You can also customize or specify your Internet settings This chapter contains the following sections...

Страница 22: ...ternet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and...

Страница 23: ...connection settings Specify an Internet Connection Without a Login To specify the Internet connection settings 1 Launch an Internet browser from a computer or wireless device that is connected to the...

Страница 24: ...amically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and gateway IP address that your...

Страница 25: ...o test your Internet connection If the NETGEAR website does not display within one minute see Chapter 14 Troubleshooting Specify an Internet Connection That Uses a Login To view or change the basic In...

Страница 26: ...10 In the Connection Mode list select Always On Dial on Demand or Manually Connect 11 To change the number of minutes until the Internet login times out in the Idle Timeout In minutes field type the...

Страница 27: ...net connection If the NETGEAR website does not display within one minute see Chapter 14 Troubleshooting Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if genie does not d...

Страница 28: ...eight groups of hexadecimal quartets that are separated by colons You can reduce any four digit group of zeros within an IPv6 address to a single zero or omit it The following errors invalidate an IPv...

Страница 29: ...e IPv6 address If no address is acquired the field displays Not Available 6 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv...

Страница 30: ...ss is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length...

Страница 31: ...ress 10 Click the Apply button Your settings are saved Set Up an IPv6 6to4 Tunnel Internet Connection The remote relay router is the router to which your router creates a 6to4 tunnel Make sure that th...

Страница 32: ...IPv6 ISP usually provides this address 7 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DH...

Страница 33: ...en displays 5 In the Internet Connection Type list select Pass Through The screen adjusts but no additional fields display 6 Click the Apply button Your settings are saved Set Up an IPv6 Fixed Interne...

Страница 34: ...servers the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup screen See Manually Set Up the Internet Connection on page 23 7 Select an IP Address...

Страница 35: ...een adjusts The router automatically detects the information in the following fields Router s IPv6 Address on WAN This field shows the IPv6 address that is acquired for the router s WAN or Internet in...

Страница 36: ...fies how the router assigns IPv6 addresses to the devices on your home network the LAN 9 Optional Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 addres...

Страница 37: ...the name that you use in your email address For example if your main mail account is JerAB ISP com you would type JerAB in this field Some ISPs like Mindspring Earthlink and T DSL require that you us...

Страница 38: ...ackets must be split or fragmented to accommodate the device with the smallest MTU The best MTU setting for NETGEAR equipment is often the default value In some situations changing the value fixes one...

Страница 39: ...up 5 In the MTU Size field enter a value from 64 to 1500 6 Click the Apply button Your change is saved Common MTU Sizes If you suspect an MTU problem a common solution is to change the MTU to 1400 If...

Страница 40: ...Used in some DHCP environments 1460 Usable by AOL if you do not use large email attachments for example 1436 Used in PPTP environments or with VPN 1400 Maximum size for AOL DSL 576 Typical value to c...

Страница 41: ...e assistance a feature in Windows XP By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Prioritize Internet Traffic with Quality of Ser...

Страница 42: ...rioritize downstream traffic upstream traffic or both Optimize Internet Gaming with Upstream QoS Upstream Quality of Service QoS assigns a high priority to Internet traffic from your Xbox gaming syste...

Страница 43: ...m QoS Optimized for Gaming check box 6 Specify the maximum uplink bandwidth for your Internet connection If you know what your uplink bandwidth is type it in the Uplink bandwidth Maximum field If you...

Страница 44: ...oS for Applications and Online Gaming To create a QoS policy for applications and online games 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type h...

Страница 45: ...Applications or Online Gaming A list of applications or games displays 9 Scroll and select Add a New Application or Add a New Game as applicable 10 If prompted in the Connection Type list select eithe...

Страница 46: ...password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED Setup QoS Setup The QoS Setup screen displays 5 Select the Turn Internet Access QoS On check box...

Страница 47: ...eless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The d...

Страница 48: ...list select Highest This is the priority for Internet access for this device s traffic relative to other applications and traffic The options are Low Normal High and Highest 10 Click the Apply button...

Страница 49: ...saved Delete an Upstream QoS Policy To delete a QoS policy 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www...

Страница 50: ...EAR recommends that you enable downstream QoS only if you watch streaming Internet video When downstream QoS assigns a high priority to streaming video it also assigns a lower priority to the rest of...

Страница 51: ...hem 7 Click the Apply button The router assigns a high priority to video streaming from the Internet traffic Add Downstream QoS Rules by Keyword To add a downstream QoS rule by keyword 1 Launch an Int...

Страница 52: ...he rule is added to the QoS rules The router assigns a high priority to Internet traffic from the server that matches the keyword Add a Downstream QoS Rule by Device To add a downstream QoS rule by ke...

Страница 53: ...s with Universal Plug and Play Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatic...

Страница 54: ...packet sent Hops are the steps a packet takes between routers The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which is fine for most home net...

Страница 55: ...reen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select AD...

Страница 56: ...intrusions from the Internet This chapter includes the following sections Set Up Parental Controls Control Access to Your Network Use Keywords to Block Internet Sites Block Services from the Internet...

Страница 57: ...that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default passwo...

Страница 58: ...on again Because Live Parental Controls uses free OpenDNS accounts you are prompted to log in or create a free account 9 Select the radio button that applies to you If you already set up an OpenDNS ac...

Страница 59: ...Take me to the status screen button Parental controls are now set up for the router The dashboard shows Parental Controls as Enabled Control Access to Your Network You can use access control to allow...

Страница 60: ...an access your network you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list The access rule does not affect previously blocked or all...

Страница 61: ...fy XXX to block http www badstuff com xxx html Specify com if you want to allow only sites with domain suffixes such as edu or gov Enter a period to block all Internet browsing access 7 Click the Add...

Страница 62: ...list To delete all keywords on the list click the Clear List button All keywords are removed from the list 6 Click the Apply button Your changes are saved Block Services from the Internet You can bloc...

Страница 63: ...the application or service The settings for this service automatically display in the fields 8 To add a service or application that is not the list select User Defined and do the following a If you k...

Страница 64: ...edule screen displays 5 Specify when to block keywords and services Days to Block Select the check box for each day that you want to block the keywords or select the Every Day check box which automati...

Страница 65: ...IP address of the trusted computer 7 Click the Apply button Your changes are saved Set Up Security Event Email Notifications The router can email you its logs of router activity The log records route...

Страница 66: ...t the My Mail Server requires authentication check box and do the following a In the User Name field type the user name for the outgoing email server b In the Password field type the password for the...

Страница 67: ...drives to the router USB port This chapter contains the following sections USB Drive Requirements Access a USB Device on the Network Back Up Windows Computers with ReadySHARE Vault Back Up Mac Comput...

Страница 68: ...drivers onto the computer before the computer can access the USB device Such USB devices do not work with the router The router supports the following file system types for full read write access FAT...

Страница 69: ...readyshare as the server address 3 Click the Connect button 4 When prompted select the Guest radio button If you set up access control and you allowed your Mac to access the network select the Registe...

Страница 70: ...nect a USB hard disk drive HDD to the USB port on your router for centralized continuous and automatic backup To back up your Windows computer 1 Insert your USB storage device into the blue USB 3 0 po...

Страница 71: ...nect the USB hard drive to your Mac 2 On your Mac go to Spotlight or the magnifying glass at the top right of the screen and search for Disk Utility 3 To format your USB drive open the Disk Utility cl...

Страница 72: ...ble format and partitions See Set Up a USB Hard Drive on a Mac on page 71 If you plan to back up a large amount of data see Prepare to Back Up a Large Amount of Data on page 71 2 Insert your USB stora...

Страница 73: ...When the setup is complete the Mac automatically schedules a full back up You can back up immediately if you want Control Access to the USB Drive You can specify the device name workgroups and network...

Страница 74: ...http public IP address shares for example http 1 1 10 102 shares or a URL domain name to access the USB drive over the Internet This feature supports file uploading only FTP Disabled by default FTP v...

Страница 75: ...w or change the network folders on the USB storage device To view or change network folders 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http...

Страница 76: ...ccess controls on the network folder All no password the default allows all users to access the network folder The password for admin is the same one that you use to log in to the router Folder Name F...

Страница 77: ...ss list and the Write Access list select the settings that you want The user name account name for All no password is guest The password for admin is the same one that is used to log in to the router...

Страница 78: ...uter to share only USB devices that you approve To approve USB devices 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net...

Страница 79: ...ck the Safely Remove USB Device button for the currently connected USB device Connect the other USB device and repeat this process Safely Remove a USB Drive Before you physically disconnect a USB driv...

Страница 80: ...the Router 80 Nighthawk AC1750 Smart WiFi Router 4 Select USB Storage Basic Settings The USB Settings screen displays 5 Click the Safely Remove USB Device button This takes the drive offline 6 Physica...

Страница 81: ...o the router s USB port router when you re not home This chapter includes the following sections Access the USB Drive Through the Internet Dynamic DNS Your Personal FTP Server Set Up Your Personal FTP...

Страница 82: ...amic DNS screen See Dynamic DNS on page 84 To connect without Dynamic DNS type the router s Internet port IP address You can view the router s Internet IP address on the BASIC Home screen You can use...

Страница 83: ...limit access to the admin user click the Edit button 8 In the Read Access list select admin 9 In the Write Access list select admin 10 Click the Apply button Your changes are saved Access the USB Driv...

Страница 84: ...ervice providers ISPs assign numbers called IP addresses to identify each Internet account Most ISPs use dynamically assigned IP addresses This means that the IP address can change at any time You can...

Страница 85: ...you re not home Note The router supports only basic DDNS and the login and password might not be secure You can use DDNS with a VPN tunnel for a secure connection For more information see Chapter 7 A...

Страница 86: ...ccount 10 In the Password 6 32 characters field type the password for your account 11 Click the Register button 12 Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service Spe...

Страница 87: ...us Cancel and Apply buttons 8 In the Host Name field type the host name sometimes called the domain name for your account 9 For a www no ip or www DynDNS account in the User Name field enter the user...

Страница 88: ...s Dynamic DNS The Dynamic DNS screen displays 5 Change your DDNS account settings as necessary 6 Click the Apply button Your changes are saved Set Up Your Personal FTP Server To set up your personal a...

Страница 89: ...s a ReadyDLNA media server You can set up the router to play music from iTunes Server and media from TiVo This chapter contains the following sections Specify ReadyDLNA Media Server Settings Play Musi...

Страница 90: ...fault password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED USB Storage Media Server The Media Server Settings screen displays 5 Specify t...

Страница 91: ...settings 1 On your iPhone or iPad find and connect to the WiFi network 2 Launch the Remote app 3 Click the Add an iTunes Library button A passcode displays 4 Specify the passcode in the router a Launc...

Страница 92: ...ice that is connected to your router The TiVo must be on the same network as the router This feature supports the following file formats Video See and play mpeg1 and mpeg2 files Music See and play MP3...

Страница 93: ...o support check box is selected If you changed the setting click the Apply button Your settings are saved To play videos 1 On the TiVo select TiVo Central My Shows 2 Go to the bottom of the list tand...

Страница 94: ...s a Media Server 94 Nighthawk AC1750 Smart WiFi Router 2 Select an item to play or watch To copy TiVo files to a computer Use the TiVo Desktop accessory available at https www3 tivo com store accessor...

Страница 95: ...he Windows and Mac computers on your network This chapter contains the following sections Install the Printer Driver and Cable the Printer Download the ReadySHARE Printer Utility Install the ReadySHAR...

Страница 96: ...o do so To install the driver and cable the printer 1 On each computer on your network that shares the USB printer install the driver software for the USB printer If you cannot find the printer driver...

Страница 97: ...will share the printer After you install it the utility displays as NETGEAR USB Control Center on your computer To install the utility 1 Double click the ReadySHARE Printer utility setup file that you...

Страница 98: ...ll computers on the network can use the printer 6 To exit the utility select System Exit Use the Shared Printer For each computer after you click the Connect and Disconnect buttons once the utility au...

Страница 99: ...status for each device Available No print jobs are in process You can use the USB printer from any computer in the network Connected Your computer is connected to the printer and will be released whe...

Страница 100: ...r for scanning For example the USB printer displayed in the Windows Printers and Faxes window is ready for print jobs To use the scan feature of a multifunction USB printer 1 Launch the NETGEAR USB Co...

Страница 101: ...he printer connection To turn off automatic NETGEAR USB Control Center startup 1 Click the NETGEAR USB Control Center icon The main screen displays 2 Select Tools Configuration 3 Clear the Automatical...

Страница 102: ...ify the time out 1 Select Tools Configuration 2 In the Timeout field type the number of minutes The time out is the number of minutes that a computer holds its connection to the printer when the conne...

Страница 103: ...Set Up a Default DMZ Server Change the Router s Device Name Change the LAN TCP IP Settings Specify the IP Addresses That the Router Assigns Disable the DHCP Server Feature in the Router Reserve LAN IP...

Страница 104: ...lect ADVANCED Advanced Setup LED Control Settings By default the first radio button is selected which allows standard LED behavior For information about standard LED behavior see Table 1 LED and butto...

Страница 105: ...t Port This feature allows your router to be discovered Use this feature only as a diagnostic tool or for a specific reason Disable IGMP Proxying IGMP proxying allows a computer on the local area netw...

Страница 106: ...to attack other computers on your network The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you have c...

Страница 107: ...button Your change is saved Change the LAN TCP IP Settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server The router s default LAN IP configuratio...

Страница 108: ...to exchange routing information with other routers a In the RIP Direction list select one of the following Both The router broadcasts its routing table periodically and incorporates information that...

Страница 109: ...essing scheme define a range between 192 168 1 2 and 192 168 1 254 although you can save part of the range for devices with fixed addresses To specify the pool of IP addresses that the router assigns...

Страница 110: ...er By default the router acts as a DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN addr...

Страница 111: ...for a computer on the LAN that computer always receives the same IP address each time it accesses the router s DHCP server Assign reserved IP addresses to computers or servers that require permanent...

Страница 112: ...8 Click the Apply button The reserved address is entered into the table The reserved address is not assigned until the next time the computer contacts the router s DHCP server Reboot the computer or...

Страница 113: ...the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED Setup LAN Setu...

Страница 114: ...he WiFi network name SSID network key password and security option encryption protocol are preset in the factory You can find the preset SSID and password on the router label Note The preset SSID and...

Страница 115: ...the name make sure to write down the new name and keep it in a safe place 8 To change the wireless channel select a number in the Channel list In some regions not all channels are available Do not cha...

Страница 116: ...ur network is unique to your router and is on the router label NETGEAR recommends that you use the preset security but you can change the settings NETGEAR recommends that you do not disable security T...

Страница 117: ...To set up a guest network 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen di...

Страница 118: ...d lets computers and wireless devices connect to the WiFi network by using either WPA2 or WPA security 8 Click the Apply button Your settings are saved How the Router Manages Wireless Clients A wirele...

Страница 119: ...ter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED Advanced Se...

Страница 120: ...u can t log in to the router to turn them back on You must press the WiFi On Off button again for two seconds to turn the wireless radios back on To enable or disable the wireless radios 1 Launch an I...

Страница 121: ...ch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user n...

Страница 122: ...use on a registrar for example from the Network Explorer on a Vista Windows computer to configure the router s wireless settings through WPS 5 Optional Select or clear the Enable Router s PIN check bo...

Страница 123: ...port in the other router Cable this port to an Ethernet port on another router 2 Launch an Internet browser from a computer or wireless device that is connected to the network 3 Type http www routerlo...

Страница 124: ...different wireless settings on each router You can also turn off the wireless radio on the other router or gateway and use the R6700 router only for wireless client access 8 Click the Apply button The...

Страница 125: ...02 11ac WiFi connection to the first router To set up bridge mode 1 Make a note of the WiFi settings of the other router to which this router will connect You need to know the SSID WiFi security mode...

Страница 126: ...essly to the other router 10 Click the Apply button The settings for the other router are saved and the Advanced Wireless Settings screen displays 11 Click the Apply button Your changes take effect Se...

Страница 127: ...s repeater The router sends all traffic from its local wireless or wired computers to a remote access point To configure this mode you must know the MAC address of the remote parent access point The r...

Страница 128: ...et to None 2 Launch an Internet browser from a computer or wireless device that is connected to the network 3 Type http www routerlogin net or http www routerlogin com A login screen displays 4 Enter...

Страница 129: ...er you might need to change more configuration settings In particular disable the DHCP server function on the access point that is the repeater To configure a NETGEAR router as a repeater 1 Launch an...

Страница 130: ...LAN client associations only select the Disable Wireless Client Association check box You can leave the check box cleared if you prefer wireless clients to be able to associate with the repeater 11 In...

Страница 131: ...chapter includes the following sections Update the Router Firmware Change the admin Password Set Up Password Recovery Recover the admin Password View Router Status View Logs of Router Activity Monito...

Страница 132: ...itive The BASIC Home screen displays 4 Select ADVANCED Administration Router Update The Router Update screen displays 5 Click the Check button The router finds new firmware information if any is avail...

Страница 133: ...ser name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED Administration Set Password...

Страница 134: ...6 Select two security questions and provide answers to them 7 Click the Apply button Your changes are saved Recover the admin Password To recover your password 1 In the address field of your browser...

Страница 135: ...r user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Click the ADVANCED tab 5 For information...

Страница 136: ...displays the following information Status The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this po...

Страница 137: ...e Connection Status button The following information displays IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is assigned to the router Default Gateway The IP...

Страница 138: ...cted to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is passwor...

Страница 139: ...uter Internet port You can set limits for traffic volume To monitor Internet traffic 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www ro...

Страница 140: ...efault the value is 0 and no warning message is issued You can select one of the following to occur when the limit is attained The Internet LED blinks green or amber The Internet connection is disconn...

Страница 141: ...rivate check box is selected only as a precautionary security measure in case RIP is activated To set up a static route 1 Launch an Internet browser from a computer or wireless device that is connecte...

Страница 142: ...or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admi...

Страница 143: ...browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and passwor...

Страница 144: ...factory default settings Back Up Settings To back up the router s configuration settings 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http w...

Страница 145: ...e 6 Click the Restore button The file is uploaded to the router and the router reboots WARNING Do not interrupt the whole reboot process Erase the Current Configuration Settings You can erase the curr...

Страница 146: ...ord for the user name admin to a secure password The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters numbers and symbols It can be up to 30 c...

Страница 147: ...any IP address on the Internet 7 Specify the port number for accessing the web management interface Normal web browser access uses the standard HTTP service port 80 For greater security enter a custom...

Страница 148: ...orking VPN This chapter explains how to set up and use VPN access This chapter includes the following sections Set Up a VPN Connection Specify VPN Service in the Router Install OpenVPN Software on You...

Страница 149: ...t log in to the router and enable VPN and you must install and run VPN client software on the computer Note The router currently does not support iOS or Android VPN client software VPN uses DDNS or a...

Страница 150: ...e VPN uses the UDP service type and uses port 12974 If you want to customize the service type and port NETGEAR recommends that you change these settings before you install the OpenVPN software 6 To ch...

Страница 151: ...PN install xxx exe file The OpenVPN Setup Wizard displays 5 Click the Next button 6 Read the License Agreement and click the I Agree button The Choose Components screen displays 7 Leave the check boxe...

Страница 152: ...your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default 12 For a client device with Windows modify the VPN interface name t...

Страница 153: ...with the OpenVPN software The default LAN IP address scheme for the R6700 router is 192 x x x The most common IP schemes are 192 x x x 172 x x x and 10 x x x If you experience a conflict change the IP...

Страница 154: ...files 1 In Windows file manager select the Network folder The network resources display The ReadySHARE icon is in the Computer section and the remote R7000 icon is in the Media Devices section if DLN...

Страница 155: ...er than accessing the Internet directly To allow VPN clients to use your home Internet service 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type h...

Страница 156: ...ase sensitive The BASIC Home screen displays 4 Select ADVANCED Advanced Setup VPN Service The VNP screen displays 5 Select the Enable VPN Service radio button 6 Scroll down to the Clients will use thi...

Страница 157: ...hawk AC1750 Smart WiFi Router 2 On your computer launch the OpenVPN application The OpenVPN icon displays in the Windows taskbar 3 Right click the icon and select Connect 4 When the VPN connection is...

Страница 158: ...can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Set Up Port Forward...

Страница 159: ...will provide the service You can usually find this information by contacting the publisher of the application or user groups or news groups The server computer must always use the same IP address Assi...

Страница 160: ...device that is connected to the network 3 Type http www routerlogin net or http www routerlogin com A login screen displays 4 Enter the router user name and password The user name is admin The defaul...

Страница 161: ...list on the Port Forwarding Port Triggering screen Edit a Port Forwarding Service To edit a port forwarding entry 1 Launch an Internet browser from a computer or wireless device that is connected to...

Страница 162: ...blic If you host a web server on your local network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign yo...

Страница 163: ...ases An application must use port forwarding to more than one local computer but not simultaneously An application must open incoming ports that are different from the outgoing port With port triggeri...

Страница 164: ...e Name field type a descriptive service name 8 From the Service User list select a user option Any the default allows any computer on the Internet to use this service Single address restricts the serv...

Страница 165: ...ble Port Triggering check box If this check box is selected the router does not use port triggering even if you have specified port triggering settings 7 In the Port Triggering Timeout field enter a v...

Страница 166: ...ggering rule and observing the destination port number of 6667 your router creates another session entry to send any incoming port 113 traffic to your computer 5 The IRC server sends a return message...

Страница 167: ...not find the solution here check the NETGEAR support site at http support netgear com for product and contact information This chapter contains the following sections Quick Tips Troubleshoot with the...

Страница 168: ...r are turned on If one or more powered on computers are connected to the router by an Ethernet cable the corresponding numbered router LAN port LEDs light Wireless Settings Make sure that the wireless...

Страница 169: ...the power adapter is securely connected to your router and securely connected to a working power outlet Check that you are using the power adapter that NETGEAR supplied for this product If the Power...

Страница 170: ...t cable When connecting the router s Internet port to a cable or DSL modem use the cable that was supplied with the cable or DSL modem This cable can be a standard straight through Ethernet cable or a...

Страница 171: ...xample the router cannot convert ADSL or cable data into Ethernet networking information NETGEAR does not support such a configuration Cannot Access the Internet If you can access your router but not...

Страница 172: ...addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for yo...

Страница 173: ...address but your computer is unable to load any web pages from the Internet check the following Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that...

Страница 174: ...oes not display in your wireless client s scanning list By default SSID broadcast is enabled Does your wireless device support the security that you are using for your wireless network WPA or WPA2 If...

Страница 175: ...e of the following problems Wrong physical connections For a wired connection make sure that the numbered LAN port LED is lit for the port to which you are connected Check that the appropriate LEDs ar...

Страница 176: ...ed as the default gateway Check to see that the network address of your computer the portion of the IP address specified by the subnet mask is different from the network address of the remote device C...

Страница 177: ...177 A A Supplemental Information This appendix includes technical information about your router This appendix covers the following topics Factory Settings Technical Specifications...

Страница 178: ...admin Login password case sensitive password Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing Local network LAN LAN IP 192 168 1 1 Subnet mask...

Страница 179: ...es by region RF channel 6 until region selected Operating mode Up to 450 Mbps at 2 4 GHz 1300 Mbps at 5 GHz Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual through...

Страница 180: ...802 11 specifications Actual data throughput and wireless coverage will vary Network conditions and environmental factors including volume of network traffic building materials and construction and ne...

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