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Installation Guide
6/29/2023
18
Troubleshooting
Not Enough Water From The Storage Tank
Possible Cause
Solution
Feedwater valve is plugged or closed.
Open valve or unclog.
Pre or post filter is clogged
Replace filters
Low feed water pressure
Water pressure should be above 50 psi. Install a booster pump
RO Membrane is fouled
Make sure drain line is not clogged. Correct fouling cause, replace membrane
Air pressure in storage tank is not correct
Empty water from tank. Adjust empty tank precharge to 5
-
7 psi
Air bladder in tank has failed
Replace the storage tank
Tank valve is closed (off)
Open the valve
Drain flow is too high
Check that flow restrictor is correct for the membrane
-
replace restrictor
Possible Cause
Solution
Air Pressure in storage tank is incorrect
Open faucet and empty water from storage tank. Shut off feedwater to the system
and remove the tank from under the sink (much easier to work on)
Locate the air valve and add air. If there is still water in the tank, continue to add
air until the water is out. Once water is out adjust the empty tank air pressure to 5
-
7 psi. Reinstall the tank under the sink and turn feedwater back on an allow the
tank to fill
Carbon post filter is clogged
Replace filter
Tank valve is partially closed
Open valve all of the way
Low water production
See section above on not enough water from storage tank
Low Water Pressure from Drinking Water (RO) Faucet
Poor Water Quality
-
High TDS, Bad Taste or Odors
Possible Cause
Solution
RO Membrane is expended
If membrane life is unusually short, find and correct the problem. (High hardness,
iron or manganese in the feed water) Avg membrane life is 2
-
3 years. Replace the
membrane.
Low feedwater pressure
Water pressure should be 50 psi or better. Add a booster pump
Pre filter clogged preventing good pressure
Replace the filter
Dissolved gas in feedwater (Rotten egg smell)
Well water
-
Pretreat feedwater to remove gasses
Change in feedwater quality
-
Worsens
Pre
-
treat issues
No water moving to drain
Drain flow restrictor is clogged
-
replace it
Drain water coming from Faucet air
-
gap
Possible Cause
Solution
Drain line is clogged
Clear or replace tubing
-
check that drain pipe is clear
New Install
Too much tubing used from airgap connection to drain line (see page 10)
Содержание PRO-41000-A Series
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