NEC UNIVERGE SL2100, Руководство по установке

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Traffic Reports
Description
The system provides the ability to send data to a PC connected to the SL2100. The telephone call
traffic data for each extension is captured for use with the Station Message Detail Recording (SMDR)
feature.
Total Report - Sample Report
Terminal OTG Duration Cost ICM Answer Duration Ringing Abandon
301 54 01:45:14 720 326 115 02:11:52 00:09:36
301 92 02:37:22 1855 84 84 01:58:31 00:04:19
LINE001 - — - — - — 79 71 01:05:26 - — 8
Term Definition
Terminal Terminal Number/Called Party Number (maximum 24 digits)
OTG Outgoing Call Frequency/number of outgoing calls (maximum 65535 calls)
Duration Call Duration for an Outgoing Call
Cost Call Charge (Not Used)
ICM Incoming Call Frequency/number of incoming calls (maximum 65535 calls)
Answer Answer Frequency (maximum 65535 calls)
Duration Call Duration for an Incoming Call
Ringing Ringing Duration
Abandon Number of Abandoned Calls (maximum 65535 calls)
Call Traffic Traffic
The total of outgoing call frequency, outgoing call duration, incoming call frequency, answer frequency,
incoming call duration, ringing duration for each line and extension, and abandon call frequency for
each line is logged. The total of incoming calls, answer frequency, call duration for each line and
extension, and abandon call frequency of each line is logged and the data is outputted to the PC. The
system totals the hour, day, week, and month for each terminal and trunk number. This information is
used by the SMDR feature. The extension which is totaled is determined by system programming. The
system outputs this data to the PC for the total period.
Conditions
• The SMDR call buffer stores 4000 calls. The buffer stores calls when the SMDR device is
unavailable. When the buffer fills, the oldest record is deleted to allow the new record to be saved.
• If connected to the output device, the reports print hourly. If not connected and the data is not output
at the end of the hour, the traffic data is overwritten by new incoming data.
• The traffic data is lost if power failure occurs.
• Traffic Reports require connection to the serial connector on the CPU. Additional programming and
a customer-provided printer are also required. Refer to the SL2100 System Hardware Manual for
more on setting up and connecting to the SL2100 system.
• SMDR provides additional information about the system trunk calling patterns. Refer to Station
Message Detail Recording for more information.
ISSUE 1.0 SL2100
ACD Installation Manual 3-41
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