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Configuring Your Server 4-125
Troubleshooting
Error messages
Fatal errors
No
Error Message
What to do
1
Fatal error. JavaVM quits.
Try logging in again.
If the same message continues to appear, contact
your service representative.
2
A fatal software error has occurred. Try logging in again.
If the same message continues to appear, contact
your service representative.
Login error
No
Error Message
What to do
1
Authentication error
Check the user name and password, and then enter
them again.
Access privilege error
No
Error Message
What to do
1
Unauthorized operation. You have
no privilege to perform the
operation.
Try performing the operation with administrator’s
privileges. Consult your administrator.
Network errors
No
Error Message
What to do
1
The HTTP communication failed.
Check the network environment and try again.
Contact your service representative if the error
persists.
2
Could not resolve the IP address.
Check the network environment.
You cannot use Remote KVM Console for
connections via proxy.
3
Unable to reach the target host.
Check the network environment.
You cannot use Remote KVM Console for
connections via proxy.
4
A network error occurred.
Check the network environment and try again.
Contact your service representative if the error
persists.
5
Failed to download applet.
Check the network environment and try again.
When SSL has been enabled, more than one client
cannot connect to the network simultaneously. Try
again after a connection from other client is finished.
Contact your service representative if the error
persists.
6
The RMCP+ session is closed.
Check the network environment.
If there is no network problem, contact your service
representative.
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