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8-28 Troubleshooting
Beep Codes
If an error occurs during the POST, the server beeps, indicating the type of error.
Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the
beep interval 1-3-1-3 indicates 1 beep, pause, 3 beeps, pause, 1 beeps, pause, and 3 beeps notifying
that the keyboard controller error.
Beep code
Description
Recommended action
1-2
Video BIOS initialization
error
1-2
Option ROM initialization
error
If nothing is displayed, check if the connector of the
display unit is properly connected. If the error persists,
contact your service representative to replace the I/O
board.
If an expansion of Option ROM for additionally
installed PCI board is not displayed, check if the PCI
board is properly installed. If the error persists, contact
your service representative to replace the I/O board or
PCI board.
1-3-1-3
Keyboard controller error
Disconnect the keyboard and connect it again. If the
error persists, contact your service representative to
replace the I/O board.
1-3-3-1
Memory is not detected.
Or, DIMM type is
incorrect.
1-3-4-1
DRAM Address error
1-3-4-3
DRAM test Low Byte
error
1-4-1-1
DRAM test High Byte
error
Check if the DIMM and memory boards are properly
connected. If the error persists, contact your service
representative to replace DIMM or memory board.
1-5-1-1
Processor fails to start.
1-5-2-2
No processor error
Check if the processor is properly installed. If the error
persists, contact your service representative to replace
processor or processor board.
1-5-2-3
Processors of various
types and voltages
coexist.
Check if the additionally installed processor is
supported by the server. Check also the installation of
processor. If the error persists, contact your service
representative to replace the processor or processor
board.
1-5-4-4
Power failure
Internal board may be faulty. Contact your service
representative to identify the faulty board and replace
it with new one.
2-2-3-1
Unexpected interrupt test
error
Contact your service representative to replace the I/O
board.
NOTE:
Beep code 1-5-4-2 informs you that AC power supply is
interrupted due to power failure or momentary voltage drop and the
system is restarted. This is not an error.
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