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8-42 Troubleshooting
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Is the server in the Secure Mode?
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In the Secure Mode, write access to the floppy disk may be disabled. To release
the Secure Mode, enter the password specified with the BIOS setup utility.
Fail to access to the CD/DVD-ROM:
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Is the CD/DVD-ROM properly set in the DVD-ROM drive tray?
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The tray is provided with a holder to secure the CD/DVD-ROM. Make sure that
the CD/DVD-ROM is placed properly in the holder.
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Is the CD/DVD-ROM applicable to the server?
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The CD/DVD-ROM for Macintosh is not available for use.
Fail to access to the CD-R disk:
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Is the mounting surface correct?
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Take out the CD-R disk from the tray, and then set it again with its labeled surface
upward.
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Is there any soil or crack on CD-R disk?
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Make sure there is no soil due to fingerprint or others on the disk surface. Also
make sure that there is no crack on the disk surface. Clean the disk surface if it is
soiled.
If read-out still fails, set another disk of which data has been successfully read out
to check if the drive can read the disk.
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Is the CD-R disk closed?
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Close the session or set the disk in closed status, and try to read again.
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Are the CD-R disk and writing software appropriate to the disk drive?
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The DVD-ROM drive of the server may fail if the combination of disk drive,
writing software, and CD-R is not correct.
Inserted the correct CD-ROM but the message like the following is displayed:
The CD-ROM is not inserted or the wrong CD-ROM is inserted.
Please insert the correct CD-ROM.
OK
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Is the data side of the CD-ROM dirty or injured?
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Take the CD-ROM out of the DVD-ROM drive, confirm that it is not dirty or
injured, reset and click [OK].
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