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Either light vertical or horizontal stripes may appear, depending on the specific image pattern. This is not a product fault or degradation.
No Sound
• Check to see if the audio cable is properly connected.
• Check to see if
MUTE is activated. Use the remote control
to enable or disable the Mute function.
• Check to see if
VOLUME is set to a minimum.
• Check to see if the computer supports an audio signal
through DisplayPort.
If unsure, contact your supplier.
• When LINE OUT is not functioning, check to see if
SURROUND is ON.
•
If HDMI CEC audio device is not connected, please set
“AUDIO RECEIVER” to OFF.
The Remote Control is not functioning
•
Check the batteries status of the Remote Control.
• Check if the batteries are inserted correctly.
• Check if the Remote Control is pointing at
the remote
control sensor of the monitor.
•
Check the status of IR LOCK SETTINGS.
• The remote control system may not function when direct
sunlight or strong illumination strikes the remote control
sensor of the monitor, or when there is an object in the
path.
The SCHEDULE/OFF TIMER function is not working
properly
• The “SCHEDULE” function will be disabled when the
“OFF TIMER” is set.
• If the “OFF TIMER” function is enabled and the power to
the LCD monitor is turned off when the power supply is
interrupted unexpectedly, then the “OFF TIMER” will be
reset.
Interference in TV
• Check components for shielding, move away from
monitor if necessary.
RS-232C or LAN control is not available
• Check
RS-232C (reverse type) or the LAN cable.
A category 5 or higher LAN cable is required for
connection.
The monitor goes into standby automatically
•
Please check “OFF TIMER” setting.
•
Set the “CEC” function to OFF.
Media Player function does not recognize the USB
storage device
•
Please check a USB storage device is connected to the
USB (2A).
The USB Hub does not operate
•
Check to make sure the USB cord is properly connected.
Refer to your USB device User’s Manual.
•
Check the format if this device cannot recognize the
connected USB memory.
MicroSD card does not work
•
Check to make sure the microSD card is properly
connected.
•
Check the microSD memory card format.