Section 3: Features
Product Description
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- The VRS and play a VRS message to the caller.
- A Department Group pilot number
- A trunk Ring Group
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Route According to DID Translation Table or Separate ANI/DNIS Routing Tables
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ANI/DNIS Data Displayed as Caller ID Data
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Data Error and Unanswered Call Handling
If a call can’t be completed, send it to a predetermined Ring Group or play supervisory tones
to the caller.
Tandem Trunking (Unsupervised Conference)
Description
Tandem Trunking allows an extension user to join two or more outside callers in a trunk-to-trunk
Conference. The extension user can then drop out of the call, leaving the trunks in an Unsupervised
Conference. The extension user that established the Conference is not part of the conversation. The
Conference continues until either outside party hangs up. In addition, the extension user that set up
the Conference can end the tandem call at any time.
The number of Conference calls is limited by the number of Conference circuits in the system. Due to
this fact, the maximum number of Conference calls cannot exceed the limits defined in the above table.
Tandem Trunking could help an office manager, for example, put two outside sales people in touch.
The office manager could:
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Answer a call from one salesperson
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Place a call to the second salesperson
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Set up the trunk-to-trunk Conference
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Drop out of the call
The office manager could terminate the Conference at any time.
There are two methods for Enhanced Tandem Trunking:
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Method A - Set Up Without Transfer Key
An extension user can set up Tandem Trunking (Unsupervised Conference) by using the
CONF key. This option uses a uniquely programmed Transfer key to set up a tandem call.
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Method B - Tandem Trunking on Hang Up
This method allows an extension user to easily set up an Unsupervised Conference with a call
they have placed on Hold. It uses a uniquely programmed Transfer key to set up a tandem call.
Aspire
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NTCPU provides 2 blocks of 32 conference circuits, allowing each block to have any number of internal or external parties
conferenced up to the block’s limit of 32.
