Section 3: Features
Product Description
121
3
Trunk Group Routing
Description
Trunk Group Routing sets outbound call routing options for users that dial the Trunk Group Rout-
ing code (9) for trunk calls. Trunk Group Routing routes calls in the order specified by system pro-
gramming. If a user dials 9 and all trunks in the first group are busy, the system may route the call to
another group. When you’re setting up your system, Trunk Group Routing will help you minimize
the expense of toll calls. For example, if your system has outbound WATS lines, OCC lines and
DDD lines, use Trunk Group Routing to route calls to the WATS lines first.
Trunk Groups
Description
Trunk Groups let you optimize trunk usage for incoming and outgoing calls. With Trunk Groups,
users can have loop (rotary) keys for trunk calls. Incoming trunk group calls ring these loop keys.
For outgoing calls, the user presses a loop key to access the first available trunk within the group.
You set the access order in trunk group programming. The system allows up to 100 trunk groups.
Loop keys give an extension user more available function keys, since the user doesn’t need a sepa-
rate line key for each trunk. The user only needs one loop key for each trunk group. This simplifies
placing and answering calls.
Aspire
•
Available- 100 trunk groups and 100 routes.
Aspire
•
Available - 100 trunk groups.
OCC
Moderately
Expensive
WATS
Least Expensive
DDD
Most Expensive
Third Choice
Second Choice
First Choice
Outbound Call
Route 1
Route2
Route 3