Section 3: Features
42
Product Description
Call Redirect
Description
Call Redirect allows a keyset user to transfer a call to a pre-defined destination (such as an operator,
voice mail, or another extension) without answering the call. This can be useful if you are on a call
and another rings in to your extension. By pressing the Call Redirect key, the call is transferred,
allowing you to continue with your current call.
This feature works with the following types of calls:
●
Normal trunk call
●
DID
●
DISA
●
DIL
●
E&M
●
ICM
The following types of calls cannot be redirected with the feature:
●
ACD
●
Transferred
●
Department Group (all ring mode)
●
Door Box
●
Virtual Extension
Call Timer
Description
Call Timer lets a keyset user time their trunk calls on the telephone display. This helps users that
must keep track of their time on the phone. For incoming trunk calls, the Call Timer begins as soon
as the user answers the call. For outgoing trunk calls, the Call Timer starts about 10 seconds after
the user dials the last digit.
Aspire
•
Available
Aspire
•
Available