Verifying That Remote Support Is Functioning Properly
NCR S46 Server MP-RAS Support Guide
2-31
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If you use a call-back number, your current call is disconnected and
the modem dials the call-back number. The server transmits the
Diagnostic Partition or Platform CD-ROM main menu to the remote
terminal after the call-back connects successfully.
3. From the remote terminal, select the following in sequence from the
Diagnostic Partition or Platform CD-ROM menus:
–
System Config Utils
–
View Version Information
–
View S/W Version
Verify that the version information displays exactly as it displays when
“View S/W Version” is selected from the local console.
4. Press Esc twice to exit the “View Version Information” utility and return
to the Diagnostic Partition or Platform CD-ROM main menu.
5. If you accessed the server with a call-through password, select the
following in sequence from the menus:
–
Remote Support
–
Modem Utilities
–
Delete Remote Passwd
As part of the “Delete Remote Passwd” processing, the system disables
the call-through password, disconnects your call, and reboots the server.
6. If you accessed the server with a call-back password, disconnect the call
using the Hang Up button in the upper right corner of PROCOMM’s
“Terminal” window.
7. Remove all non-production or test-related call-back or call-through
passwords from the local console. To do this, follow the instructions in the
next section.
Содержание S46
Страница 1: ...B003 0145 A 6 97 NCR S46 Server MP RAS Support Guide Release 1...
Страница 6: ...Contents iv Contents...
Страница 10: ...Preface viii Preface...
Страница 11: ...NCR S46 Server MP RAS Support Guide 1 1 Chapter 1 Installing MP RAS...
Страница 32: ...Restoring MP RAS 1 22 Installing MP RAS...
Страница 33: ...NCR S46 Server MP RAS Support Guide 2 1 Chapter 2 MP RAS Remote Support...
Страница 88: ...Using the Server Monitor Module for Remote Management 2 56 MP RAS Remote Support...