NCR S46, Руководство пользователя

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Verifying That Remote Support Is Functioning Properly
2-30 MP-RAS Remote Support
11. Define a call-back or call-through password for the modem, as described
in the “Enabling the Remote Support Modem” section earlier in this
chapter. (If you are defining a call-through password, define it as
Password 0.)
12. From the Modem Utilities menu, select “Enable Auto Answer.”
13. Press the keyboard’s left arrow or Esc twice to return to the main menu of
the Diagnostic Partition or Platform CD-ROM. Select “Reboot System”
from this menu.
14. Press D (when prompted) to enter the Diagnostic Partition, or boot from
the Platform CD-ROM.
15. Select “Run Utilities and Diagnostics from the MS-DOS Startup menu if
you booted to the Diagnostic Partition. Select “Run CD Utilities and
Diagnostics” if you booted from the Platform CD-ROM.
The main menu of the Diagnostic Partition or Platform CD-ROM should
display.
At this point, a remote location must be configured to access your server and
verify the operation of the remote management components. You can do this
yourself, or contact the appropriate NCR support center. A list of NCR
support numbers is available in the NCR S46 Server Support Log.
Verifying Remote Management Operation
To verify the operation of the remote management components, follow these
steps:
1. Configure and dial from a remote terminal with PROCOMM PLUS as
described in the “Preparing the Remote Location” section earlier in this
chapter.
2. Enter your call-back or call-through password when prompted by the
modem.
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If you use a call-through password and enter it successfully, you
should see the Diagnostic Partition or Platform CD-ROM main menu
on your remote terminal.