User and Service Manual
EMU40EX™
61
Getting Help
Natus
is committed to providing you with support so you can operate the
EMU40EX
amplifier with ease and
confidence. If you need help, follow these steps to find a solution:
Step 1: Document the Incident
Carefully document the incident. If possible, note error messages, dialog box names and what you did before the
problem occurred.
Step 2: Restart the Computer
Often restarting the computer will solve a problem.
1.
Close all applications.
2.
Click the
Start
button on the Windows taskbar.
3.
Choose
Shut Down…
from the Start menu.
4.
Select
Restart the computer
and click
Yes
.
Step 3: Shut Down the Computer
Sometimes you need to shut down the computer completely to solve a problem.
1.
Click the
Start
button on the Windows taskbar.
2.
Choose
Shut Down…
from the Start menu.
3.
Select
Shut Down
and click
Yes
.
4.
Turn the power off to the unit. Wait for 10 seconds. Turn the power back on.
Step 4: Contact Technical Support
First, write down the serial number of your computer (located on the back) and the serial number of your
EMU40EX
amplifier. Then contact your local Natus distributor or Natus Technical Support at
1-800-303-0306
or
We welcome your feedback and suggestions regarding the
EMU40EX
amplifier and any aspect of our SleepWorks
or NeuroWorks systems and software, online Help, line of accessories, and support services.
Содержание Xltek EMU40EX
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