VJ-1628TD, VJ-2628TD OPERATION MANUAL
7 Troubleshooting
7-13
7.2.4
Command error display and remedies
This section describes command errors and remedies.
A command error is displayed if a certain failure occurs during analysis of the command data sent from
your PC to the printer.
If a command error occurs, the following error message appears on the operation panel of the printer and
operation stops.
When the error is solved, the printer starts operating again.
NOTE
• "***" in the error message is the code no. that indicates what type of error occurred.
• The command code representing the error occurred may be indicated in [ ].
• For the settings on your PC side, refer to the Operating Manual attached with your PC.
7.2.5
Error requiring restart
This section describes errors requiring restart and remedies.
An error requiring restart is displayed if a fatal operational failure such as the following occurs.
•
When an obstacle that prevents printing occurs
•
When a problem occurs with the electrical circuit (PCB, motor, sensor, etc.) of the printer
•
When a failure in the printer control program occurs
If an error requiring restart occurs, the printer stops operating after performing the following operations.
1. The drive power automatically shuts down.
2. All lamps on the operation panel blink, and the buzzer rings continuously.
3. The error message is displayed on the operation panel.
Pressing any key on the operation panel stops the beeping.
For an error requiring restart, operation will return to normal after removing the cause of the error and
restarting the printer.
If the same error continues to be displayed, contact the your local MUTOH dealer.
Be sure to tell us the code no. of the error message when you contact us.
No.
Display
Description
Remedy
Reference
1
MH** Error
[ ]
An invalid command has been
sent from the computer.
Check that the settings on
your PC and the printer are
the same.
4.3 Menu setups
on the operation panel
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