MultiQ Digital Signage – DSMS 3 User’s Manual Ver. 2, 2010-06-08
20
Flash installation
If the media monitor is to use Flash files a Flash plug in has to be installed. This is done by pressing the
“Plug-ins” button in the configuration menu. Follow the instructions to install Flash. Also other plug-ins
will become available in this menu.
Figure 17. Plug-ins such as Flash are available in the “Plug-in” menu.
Troubleshooting
The media monitor doesn’t power up
•
Check the LED on the power supply. If not lit, make sure it’s properly connected to a wall socket.
•
If the power supply LED is lit, but the media monitor still doesn’t power up. Check the cable between
the power supply and the media monitor.
The media monitor shows an “IDLE” message
•
Check the status LED, if flashing between red and green, the media monitor is downloading content.
Wait for download to complete.
•
Check the settings in the configuration menu and make a connection test.
•
Check the Ethernet connection. Make sure that the outbound ports 21, 80 and NTP 123 are left
open in the firewall.