41
Updating MARC
’s
software
Though it is possible that the update process can be successful using a variety of wireless
devices, it is highly recommended that a Windows based laptop is used. Chrome or Microsoft
Edge browsers also offer the best experience.
Please note that upgrading the software will eliminate all mapping and programming. After software
update has been executed, all mapping will need to be redone and destinations reprogrammed.
If you have been instructed to update the software on your MARC system, here is the step-by-step process.
1.
Obtain the update package from MūL Technologies for your MARC.
2.
Power on your MARC.
3.
Verify your battery pack is at least 25% charged.
4.
Note the serial number of your MARC, which can be found on the
label attached to the metal battery bracket under the handle of
the cart (shown in red at right).
5.
With a wireless computing device (e.g. laptop) and while within range (10 feet) of MARC, connect to your
MARC’s wireless network
. Closer is better, depending on your unique environment.
o
SSID will be
MARCs
etupXXXXX where XXXXX is your MARC’s last five digits of the serial number
.
o
Password is th
e same as the SSID used above.
6.
Verify you have successfully connected
to your MARC’s wireless network.
7.
8.
You will see the current
version of your MARC’s software
displayed along with an input box for entering a
password and a button labeled Admin.
9.
Enter in the password:
AdminMARC
and click the
Admin
button.
10.
You will see a new message as shown below on the screen.
11.
Click on the
Choose File
button.
The current revision of software
installed on your MARC is shown at the
top at this point (in this example, 1.0.7).
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