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OnCell G3470A-LTE 

Introduction 

 

1-2 

Overview 

The OnCell G3470A-LTE industrial cellular gateway provides a higher cellular bandwidth and more reliable 
connection to your Ethernet network for cellular applications. With the integrated 4-port gigabit Ethernet 
switch and LTE support, the OnCell G3470A-LTE offers a faster cellular connection with a lower total cost of 
ownership. To enhance reliability, a key for industrial users, the OnCell G3470A-LTE features isolation 
design for both power and antenna inputs. Coupled with high-level EMS and wide-temperature support, the 
OnCell G3470A-LTE provides the highest level of device stability in any rugged environment. In addition, 
with dual SIM and dual power-input features, the OnCell G3470A-LTE supports network redundancy to 
ensure that your application’s network connectivity is not interrupted. 

Package Checklist 

Moxa’s OnCell G3470A-LTE is shipped with the following items. If any of these items is missing or damaged, 
please contact your customer service representative for assistance. 

 

OnCell G3470A-LTE   

 

1 GPS connector terminator  

 

2 2G/3G/4G omni-directional antennas, 2 dBi, SMA (male)  

 

5 plastic RJ45 protective caps for serial console and Ethernet ports  

 

Quick installation guide (printed)  

 

Warranty card  

 

NOTE 

The above items come with the standard OnCell G3470A-LTE model, but the package contents may vary for 
customized versions. 

 

Product Features 

 

VPN support 

 

Multiple LTE band support: 

 

EU Model: B1/B3/B7/B8/B20 

 

US Model: B2/B4/B5/B13/B17/B25 

 

Universal cellular bands support for GSM/GPRS/HSPA 

 

Built-in 4-port Gigabit Ethernet switch for local network connectivity 

 

Virtual private responder/initiator support 

 

Industrial-grade design: 

 

Dual power input for power redundancy 

 

Dual-SIM support for cellular connection redundancy 

 

Antenna isolation for 500V protection against radio interference 

 

Power isolation for 500V power source insulation protection 

 

-35°C to 70°C wide operating temperature (wide temperature support only applies to certain SKUs) 

 

 

 

 

 

 

Содержание OnCell G3470A-LTE

Страница 1: ...OnCell G3470A LTE User s Manual Version 1 4 October 2019 www moxa com product 2019 Moxa Inc All rights reserved...

Страница 2: ...to this manual or to the products and or the programs described in this manual at any time Information provided in this manual is intended to be accurate and reliable However Moxa assumes no responsib...

Страница 3: ...ew 3 4 Basic Settings 3 4 System Info Settings 3 4 Network Settings 3 5 Time Settings 3 5 Cellular Settings 3 6 Cellular WAN Settings 3 6 GuaranLink 3 8 Auto IP Report Settings 3 11 GPS Settings 3 12...

Страница 4: ...e Wireless Search Utility 4 2 Configuring the Wireless Search Utility 4 5 A Supporting Information A 1 Firmware Recovery A 2 DoC Declaration of Conformity A 3 Federal Communication Commission Interfer...

Страница 5: ...ications With wide temperature support and power and antenna isolation design the OnCell G3470A LTE is rugged enough for any harsh industrial environment The following topics are covered in this chapt...

Страница 6: ...ped with the following items If any of these items is missing or damaged please contact your customer service representative for assistance OnCell G3470A LTE 1 GPS connector terminator 2 2G 3G 4G omni...

Страница 7: ...ww moxa com ATTENTION The OnCell G3470A LTE is NOT a portable mobile device and should be located at least 20 cm away from the human body The OnCell G3470A LTE is NOT designed for the general public A...

Страница 8: ...lock two digital input and one digital relay 3 Grounding screw M5 4 Terminal block PWR1 and PWR2 5 2x2 MIMO antenna ports for LTE female SMA 6 RS 232 serial console RJ45 7 10 100 1000 BaseT X Ethernet...

Страница 9: ...RSSI 21 Signal LED 3 22 RSSI 31 SIM1 Amber On Off SIM 1 is active or inactive Blink SIM 1 is not inserted or PIN code is incorrect SIM2 Amber On Off SIM 2 is active or inactive Blink SIM 2 is not inse...

Страница 10: ...reboot the OnCell G3470A LTE or reset it to factory default settings by pressing the RESET button with a pointed object such as an unfolded paper clip System reboot Hold the RESET button down for und...

Страница 11: ...des a convenient means of determining which functions you need to use The following topics are covered in this chapter First time Installation and Configuration Step 1 Inserting a SIM Card Step 2 Turn...

Страница 12: ...left b For SIM 2 orient the gold contacts facing up and the cut off edge to the right 4 Install the screw to secure the SIM card slot cover Step 2 Turning on the OnCell G3470A LTE Turn on the OnCell...

Страница 13: ...ted will appear on the page and a blinking reminder will be shown on the upper right corner of the web page To activate the changes click Restart and then Save and Restart after you change the setting...

Страница 14: ...e sure that the value is above 12 RSSI in order to maintain a stable connection If the Cellular WAN IP address is not available but the RSSI is more than 12 make sure that the APN configuration is cor...

Страница 15: ...lar WAN Settings GuaranLink Auto IP Report Settings GPS Settings OnCell Central Manager Setting Advanced Settings DHCP Server DDNS Packet Filters SNMP Agent Port Forwarding VPN Auto Warning Settings S...

Страница 16: ...in the address field then press Enter 2 The login page appears Enter the password the default username is admin and the default password is moxa and click Login It may take a few moments for the web...

Страница 17: ...lay warning e mail and SNMP notification Note These functions are all optional Current status information for monitoring wired wireless network performance advanced services and device management func...

Страница 18: ...erview page in SNMP information and in alarm emails Setting System Info items makes it easier to identify the different OnCell G3470A LTE units connected to your network Field Description Default sett...

Страница 19: ...ed on an NTP Network Time Protocol server or user specified date and time information The OnCell G3470A LTE includes the system time in system logs NOTE The OnCell G3470A LTE includes a built in real...

Страница 20: ...1 to 9999 the OnCell G3470A LTE is to wait before requesting updates from the NTP server 600 Cellular Settings This section describes the screens you can use to configure cellular connection settings...

Страница 21: ...ensure optimum link quality and operator level redundancy enable the GuaranLink feature SIM 1 SIM 1 2 PIN If provided enter the PIN 4 digits to unlock the SIM card Note A SIM card becomes locked if y...

Страница 22: ...st name The OnCell device uses the host name to look up the appropriate secret combines it with the challenge and encrypts the string using a one way hashing function Auto GuaranLink A number of facto...

Страница 23: ...to deactivate the GuaranLink feature Disable Register to network timeout This field is used for ISP initial connection check Enter the time 10 600 minutes the OnCell G3470A LTE is to wait before term...

Страница 24: ...ell G3470A LTE starts the GuaranLink recovery process 3 Packet level connection check Select Enable to check whether the cellular network is accessible using DNS lookup and remote host ping regardless...

Страница 25: ...port Enter the listing port number on the remote host 63100 Report period Enter the number of minutes the OnCell G3470A LTE is to wait before sending WAN IP address information 99 The following figur...

Страница 26: ...p alive packets If the remote host does not respond to the packet within the time specified in this field the OnCell G3470A LTE will force the existing TCP connection to close For socket and device co...

Страница 27: ...eck the IP assignment status in the DHCP Client List screen click Status DHCP Client List The following table provides the field descriptions Field Description Default setting DHCP server Select Enabl...

Страница 28: ...e provider Username Enter the username for update authentication Password Enter the password for update authentication Packet Filters The OnCell G3470A LTE includes various filters for IP based packet...

Страница 29: ...nd netmask 255 255 255 0 refers to the range of IP addresses from 192 168 1 1 to 192 168 255 Remember to check the Active check box for each entity to activate the setting Field Description Default se...

Страница 30: ...tring public private default value SNMP V3 which requires you to select an authentication level of MD5 or SHA is the most secure protocol You can also enable data encryption to enhance data security T...

Страница 31: ...ters long for an SMNP agent to access objects with read only permission public Write community Enter the community string or password up to 31 characters long for an SMNP agent to access objects with...

Страница 32: ...LAN computers accessible from the Internet by enabling Virtual Server You can also configure port forwarding on the OnCell G3470A LTE to redirect traffic to a specific port on a LAN computer To acces...

Страница 33: ...e a connection with a VPN server Once the connection is established cellular devices can communicate with other network devices on the same private network The following figure shows a network example...

Страница 34: ...llowing table provides the field descriptions Field Description Factory Default IPSec setting enable Select Enable to activate the IPSec feature Disable NAT Traversal Select Enable to activate the NAT...

Страница 35: ...ic local subnet and a dynamic remote subnet Site to Site Startup mode Select Start in Initial to set the OnCell G3470A LTE to initiate a connection with the remote VPN gateway Select Wait for Connecti...

Страница 36: ...l is not created successfully 0 IKE life time Enter the number of minutes for the VPN IKE SA phase 1 Lifetime This is the period of time to pass before establishing a new IPSec security association SA...

Страница 37: ...the Authentication mode drop down list 2 Generate or import a local private key Perform one of the following actions Click Generate Local Private Key The OnCell G3470A LTE creates a private key and di...

Страница 38: ...cate on a remote VPN gateway To display the Certificate Generation screen click Advanced Settings VPN X 509 Certificate Certificate Generation Device A Device B 1 Generate Root CA 2 Generate Local Cer...

Страница 39: ...ality name Enter the city Organization name Enter the name of the organization Organization unit name Enter the unit or section in the organization Common name Enter a name such as a server name or yo...

Страница 40: ...ertificate in the Local Certificate Upload screen Local Certificate Upload If you configure X 509 authentication mode for VPN tunnel setup you must import a local certificate on the OnCell G3470A LTE...

Страница 41: ...oom for an extended period they can still be informed of the status of devices almost instantaneously when exceptions occur In addition to logging these events the OnCell G3470A LTE supports different...

Страница 42: ...n Off The OnCell G3470A LTE is powered down in PWR1 2 Power 1 2 transition Off On The OnCell G3470A LTE is powered via PWR1 2 DI events Event is triggered when DI1 2 transition On Off Digital Input 1...

Страница 43: ...t Enter the UDP port for the syslog server 514 E Mail E Mail Event Types Select the Active checkbox to enable an event item By default all values are deactivated unchecked E mail Server Settings The E...

Страница 44: ...er name This field is for your mail server s user name if required None Password Setting Description Factory Default Password This field is for your mail server s password if required None From e mail...

Страница 45: ...s it will be overloading for the management station to poll or send requests to query every object on every device It would be better if the managed device agent could notify the management station by...

Страница 46: ...traps V1 Trap server IP name Enter the IP address or domain name of the SNMP trap server Trap community Enter the community string or password up to 31 characters for authentication alert SMS SMS Eve...

Страница 47: ...select a message encoding format in the SMS Alert Settings screen Field Description Factory Default To phone number 1 2 3 4 Enter the phone numbers to which the OnCell G3470A LTE sends SMS notificatio...

Страница 48: ...connected and the DNS server information SIM Status The SIM Status screen displays the current SIM card in use and the status of the SIM cards installed in the OnCell G3470A LTE Network Statistics Th...

Страница 49: ...eeded SNoRoute The input IP datagram packets received with incorrect routes ICMP Received The total number of ICMP messages that the device received Sent The total number of ICMP messages that the dev...

Страница 50: ...Possible flags include U route is up D route is down G use gateway default gateway T static route H target is a host DHCP Client List The DHCP Client List shows all the clients that require and have...

Страница 51: ...available viewer by clicking Export Log You can use the Clear Log button to clear the log contents and the Refresh button to refresh the log Relay Status The status of user configurable events can be...

Страница 52: ...name Phase 1 pass VPN tunnel phase 1 pass VPN name Phase 2 start VPN tunnel phase 2 start VPN name Phase 2 pass VPN tunnel phase 2 pass VPN name received Delete ISAKMP SA Remote VPN tunnel request to...

Страница 53: ...og ip_port Fail to route VPN connection to IP address VPN name send payload name Send VPN INVALID_KEY_INFORMATION INVALID_CERTIFICATE or to a remote VPN gateway VPN name receive payload name Receive V...

Страница 54: ...e sure the OnCell G3470A LTE is off line Click the Browse button to specify the firmware image file and click Firmware Upgrade and Restart to start the firmware upgrade After the progress bar reaches...

Страница 55: ...G3470A LTE complete the following steps 1 Turn off the OnCell G3470A LTE 2 Connect ABC 01 to the OnCell G3470A LTE s RS 232 console 3 Turn on the OnCell G3470A LTE 4 The OnCell G3470A LTE detects ABC...

Страница 56: ...e following Reset button options Always enable Set the reset button to perform a factory restore on the OnCell G3470A LTE This is the default option Disable restore to default function after 60 sec De...

Страница 57: ...LTE Action Select this check box to perform the SMS control action Acknowledge Select this check box to send a reply to the SMS sender with an SMS message after the operation is completed For example...

Страница 58: ...string in the upper right corner of the screen After making all your changes click the Restart function in the left menu box One of two different screens will appear If you made changes recently but...

Страница 59: ...LTE Web Console Configuration 3 45 Logout Logout helps users disconnect the current HTTP or HTTPS session and go to the Login page For security reasons we recommend you logout before quitting the con...

Страница 60: ...4 Software Installation and Configuration The following topics are covered in this chapter Overview Wireless Search Utility Installing the Wireless Search Utility Configuring the Wireless Search Utili...

Страница 61: ...ess Search Utility to broadcast search for all OnCell G3470A LTE units accessible over the network the OnCell G3470A LTE User s Manual and Quick Installation Guide Wireless Search Utility Installing t...

Страница 62: ...guration 4 3 2 Click Next to install program files to the default directory or click Browse to select an alternate location 3 Click Next to create the program s shortcut files to the default directory...

Страница 63: ...G3470A LTE Software Installation and Configuration 4 4 4 Click Next to select additional tasks 5 Click Next to proceed with the installation The installer then displays a summary of the installation o...

Страница 64: ...hat are connected to the same LAN as your computer After locating an OnCell G3470A LTE you will be able to change its IP address Since the Broadcast Search function searches by TCP packet and not IP a...

Страница 65: ...e Installation and Configuration 4 6 3 Click Search 4 The Searching window indicates the progress of the search When the search is complete all devices that were located will be displayed in the Wirel...

Страница 66: ...evice to beep 6 Make sure that your device is unlocked before using the search utility s icons setting The device will unlock automatically if the password is set to the default Otherwise you must ent...

Страница 67: ...rn to the search page and search for the device again you will find that the device will unlock automatically To modify the configuration of the highlighted device click the Web icon to open the web c...

Страница 68: ...Connection Connection timeout secs Use this option to set the waiting time for the Default Login Locate Assign IP Upload Firmware and Unlock to complete Upgrade timeout secs Use this option to set th...

Страница 69: ...70A LTE Software Installation and Configuration 4 10 Misc Search on start Checkmark this box if you would like the search function to start searching for devices after you log in to the Wireless Searc...

Страница 70: ...ation about this product You can also learn how to contact Moxa for technical support The following topics are covered in this appendix Firmware Recovery DoC Declaration of Conformity Federal Communic...

Страница 71: ...s RS 232 console with 115200bps and N 8 1 You will see the following message shown on the terminal emulator every one second Take the following steps for the firmware recovery 1 Change the IP address...

Страница 72: ...o an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution To assure continued compliance example use...

Страница 73: ...equipment is designed with the utmost care for the safety of those who install and use it However special attention must be paid to the dangers of electric shock and static electricity when working wi...

Страница 74: ...desired server name OC3100 in the illustration according to the option 12 standard 2 The DHCP server replies with the IP address that is assigned to the OnCell G3470A LTE along with the domain name m...

Страница 75: ...OnCell G3470A LTE Dynamic Domain Name Server B 2 The above screenshot shows how DHCP can be set up to update the DNS...

Страница 76: ...A and on most systems can only be used by system processes or by programs executed by privileged users The following table shows famous port numbers among the listed well known port numbers For more d...

Страница 77: ...42 Host name server names server 43 Whois nickname 49 Login Host Protocol login 53 Domain Name Server domain 69 Trivial Transfer Protocol TETP 70 Gopher Protocol 79 Finger Protocol 80 World Wide Web H...

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