Safety and Compliance Information vii
Safety and Compliance Information
Internet Telephone Service and 911 in Canada
Your VoIP telephone company provides customer with access to public emergency call services. VoIP
telephone companies may offer a form of 9-1-1 service (9-1-1 Dialing) that is similar to traditional 9-1-1 (911)
service but could have some important differences and limitations when compared with enhanced 9-1-1
service (E911) available in most locations in conjunction with traditional telephone service. Contact your
provider for information about their VoIP 911 services.
You should inform any household residents, guests and other persons who may be present at the physical
location where you utilize VoIP telephone service, of the important differences in and possible limitations of
VoIP 9-1-1 Dialing services.
Note:
Your VoIP service provider, not Motorola, is responsible for the provisioning of telephone services through
this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities,
damages, losses, claims, demands, actions, causes of action, risks or harms arising from or related to the
services provided through this equipment.
!
IMPORTANT:
When using this residential gateway, you CANNOT make any calls,
including an emergency call, and E911 location services WILL NOT be available, under
the following circumstances:
•
Your broadband Internet Service Provider (ISP) connection goes down, is lost, or
otherwise fails
•
You lose electrical power
•
Your broadband, ISP, or VoIP service is suspended or terminated