Troubleshooting
SPECTRAmax 340PC Microplate Spectrophotometer Operator’s Manual
5-3
This chapter lists error codes that may be seen, followed by their most likely
causes and remedies. Maintenance procedures are described in Chapter 4. For
problems with the SPECTRAmax 340PC that are not listed here, in the U.S.,
contact Molecular Devices Technical Services group at 1-800-635-5577; else-
where, call your local representative.
It is your responsibility to decontaminate the instrument, as
well as any accessories, before requesting service by Molecular Devices
representatives and before returning the instrument or any components
to Molecular Devices Corporation.
Error Codes
and Probable
Causes
If a problem occurs during operation that causes an unrecoverable error, the
instrument will stop and an error code number will be shown in the display on
the front panel. To correct the problem, call your local Molecular Devices repre-
sentative for assistance.
Error Messages
The LCD will display
Error
codes when a situation arises that requires attention.
Any reading in progress will stop.
Warning
messages do not stop a reading but are
logged in the error buffer.
Error Code Classifications
Not all error messages are listed in this manual. The errors are grouped in rela-
tionship to possible causes as follows:
Some errors are considered fatal in that if they are detected during power up (the
instrument will abort the power up sequence and display “FATAL ERROR ###”
on the LCD panel). Check the following list to see if there is something that you
can do to change the condition of the instrument to prevent the fatal error. Leave
the instrument on for about five minutes, turn it off and then back on. If you
continue to get the fatal error message on power up, record the error message
BIOHAZARD:
Error Code Numbers
Possible Causes
100 -199
Errors possibly caused by unrecognized commands being sent from the computer
to the instrument.
200-299
Errors probably due to a main board failure or a error in the firmware code. Most
of these errors require the assistance of Technical Support.
300-399
Instrument errors due to either a main board failure or other system failure. Most
of these errors require the assistance of Technical Support.
400-499
Errors due to failure or improper initialization of the instruments non-volatile
memory (NVRAM). All of these errors require the assistance of Technical Sup-
port.
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