1
General Information
7
Series 903 Cold Cathode Vacuum Sensor
Instruction Manual -
#
109030026
Chapter 1
1
General Information
1.1 Receiving Inspection
On receipt of the equipment, inspect all material for damage. Confirm that the shipment includes
all items ordered. If items are missing or damaged, submit a claim as stated below for a domestic or
international shipment, whichever is applicable.
If materials are missing or damaged, the carrier that made the delivery must be notified within 15
days of delivery, or in accordance with Interstate Commerce regulations for the filing of a claim.
Any damaged material including all containers and packaging should be held for carrier inspection.
Contact MKS Instruments, Inc. Customer Support for assistance if your shipment is not correct for
reasons other than shipping damage.
1.2 International Shipment
Inspect all materials received for shipping damage and confirm that the shipment includes all items
ordered. If items are missing or damaged, the airfreight forwarder or airline making delivery to the
customs broker must be notified within 15 days of delivery. The following illustrates to whom the
claim is to be directed.
• If an airfreight forwarder handles the shipment and their agent delivers the shipment to customs,
the claim must be filed with the airfreight forwarder.
• If an airfreight forwarder delivers the shipment to a specific airline and the airline delivers the
shipment to customs, the claim must be filed with the airline.
Any damaged material including all containers and packaging should be held for carrier inspection.
Contact MKS Customer Support for assistance if your shipment is not correct for reasons other than
shipping damage.
1.3 Warranty
MKS Instruments, Inc. provides an eighteen (18) month warranty from the date of shipment for new
MKS Products. The MKS Instruments, Inc. General Terms and Conditions of Sale provides the
complete and exclusive warranty for MKS products. This document is located on our web site at
www.mksinst.com, or may be obtained by contacting an MKS Customer Service Representative.
1.4 Certification
MKS Instruments, Inc. certifies that this product met its published specifications at the time of
shipment from the factory.
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