32
Specifications are subject to change without notice.
© 2021 Mitsubishi Electric US, Inc.
Maintenance
A homeowner can loan the service technician her smartphone/tablet or can use the app to temporarily
transfer ownership to the service technician's account via email. Be sure to transfer ownership back to the
homeowner once work is complete. See the kumo cloud
®
Owner Manual at:
https://qrco.de/kumocloudOwnerManual
Faults/Error Codes
Zones
Sites
Edit
Another Room
Here
Master
Bedroom
65°
Office
Guest
Rooms
70°
Dining
Room
70°
Kitchen
2nd Floor
Home
OFF
DEFROST
Settings
Home
Program
CALL NOW
VIEW ERRORS
CLOSE WINDOW
The
LLiivviinngg RRoooom
m
has a
indoor/outdoor communication
problem.
Contac
tt:: AAnnddyy''ss H
HVVAAC
C SSeerrvviiccee
Room
000000--000000--000000
Errors
Settings
Home
Program
Help
Home:
22 eerrrroorrss
Lake House:
00 eerrrroorrss
Help
Settings
Home
Program
Settings
Contact local technician
Contact Mitsubishi Electric
Open PDF Manual
Equipment:
22 eerrrroorrss
Settings
Settings
Home
Program
Filters:
D
Diirrttyy iinn 22 zzoonneess
Help:
22 eerrrroorrss
Legal
System Setup
My Account
1
33
2
44
5
1. When an error occurs, kumo cloud
®
displays an alert with the installer’s contact information. (See the
Create a New Site
section to enter contact info).
2. To view errors, tap
Settings
.
3. Then tap
Help
.
4. Tap
Equipment
.
5. If there is more than one job site in the account, choose
the one with the error
. If not, skip this step.
Help
Errors
Settings
Home
Program
Home:
22 ccuurrrreenntt eerrrroorrss
History
Lack of cooling
Andy’s HVAC Service:
000-000-0000
CALL NOW
Settings
Home
Program
Errors
Error
Indoor
/
outdoor
commmunication
Living Room
Code: E6
Start: Wednesday, May 11, 2016
9:04 a.m.
History
Settings
Home
Program
Errors
Home
Low pressure (63L) open
Inverter overheat (sensor)
F1 Error
Outdoor thermistor fault
IInnddoooorr//oouuttddoooorr ccoom
mm
muunn....
7
6
7
6
6. Tap the
Error Description
to view details including the zone name, numeric code and time.
7. Tap
History
to view the most recent 10 errors at the site. If the equipment had errors before kumo cloud
was setup, those errors will not display in
History
.