2
Conditions Outside To Scope Of Warranty
The product warranty provided by Ekin Endüstriyel does not cover faults arising from the use of
device outside normal using conditions. Failures, problems and damages that may occur within
conditions specified below shall be outside the scope of warranty.
• Faults arising from neglecting responsibilities specified in the user manualand belonging to the
customer, from conditions of commissioning, usage and maintenance.
• Malfunctions and problems arising from failure to conduct first commissioningof the product by
an Authorized Service, intervention to the device by unauthorized third parties (private service)
other than Authorized Service Technicians or interference to service settings of the device by
the consumer are outside to scope of warranty.
• If any disinformation is applied on the Certificate of Warranty, the product shall be fallen outside
the scope of warranty.
• Our products are provided as factory delivery. Transportation will be oncustomer’s responsibility.
After delivery of the product to the customer, any damages occurring during shipping shall be
out of warranty.
• Failures and damages occurring as a result of incorrect storage by the customer and
environment conditions shall be outside the scope of warranty.
• Failures due to hard water circulating in the installation, product exposure to freeze, rain water
entering from chimney, waterless operation and continuous water addition to the system due to
water leakage in the installation shall be outside the scope of warranty.
• In case of wrong connection while installing electricity connection of the device, any related
failures shall be outside the scope of warranty.
• Failure to comply with technical features specified in the user manual for standard and smooth
operating conditions for the device (water pressure, voltage value, fuse value, grounding etc.),
failures and problems to occurring in the device shall be outside the scope of warranty.
• Failures that may occur on the product due to lack of maintenance and controls to be conducted
by the consumer periodically shall be outside the scope of warranty.
• Since parts on the devices such as gasket, cord etc. are consumable materials, they are
outside the scope of warranty.
• Cancellation of the panel on the device shall leave the device outside the scope of warranty.
• Any structural changes to be applied on the device will affect the strength calculation made at
the smallest detail level and working under pressure and this will compromise your safety. In
this case, your device shall be out of warranty.
• Keeping the device without water for a long term by discharging the water inside the device will
results in decay of boiler since boiler and plate are exposed to corrosion. Boiler water must not
be changed frequently and boiler should not stay waterless. Defects that may occur in such
cases shall be outside the scope of warranty.
• Defects arising from using the device against considerations contained in the manual are
outside the scope of the guarantee.
• For problems in relation to the Warranty Certificate, it is possible toconsult to the General
Director of Protecting Customer and Market Monitoring under Turkish Ministry of Custom and
Trade.
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