MIT TLG 100, Руководство пользователя

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WARRANTY AND SERVICE
On condition that principles, warnings and standards specified in the usage manual are obeyed,
your device is under Ekin Endüstriyel warranty against material and manufacturing defects for 2
(two) years.
Before commencing the assembly process, please read this manual carefully. Expert technical
team is required for the assembly, please demand the required expert technical team from your
authorized dealer. It is necessary to follow conditions written in this manual to conduct selecting
assembly location, installation, chimney and electrical connections.
Warranty period begins with the commissioning of device, our Authorized Service commissioning
the device will fill the Commissioning Form and sign the form. Do not forget to receive a copy of
Commissioning Form by reading and signing and keep the form.
For such devices, expected usage life specified by the Ministry of Industry and Trade is 10 (ten)
years. As required by applicable law, manufacturers and vendors during this period undertake
to keep for spare parts required to fulfill the functions of devices and to provide maintenance
services to the device.
Terms Of Warranty
• The warranty period starts from the date of delivery of the device, and is 2 years.
• All parts of this heating device is covered by the warranty of ourcompany for 2 years.
Consumables on the device (gasket, suppositories, ceramic pipe etc.) are outside the scope
of warranty.
• In the event that the device malfunctions within the guarantee period, theguarantee period
shall be extended at the rate of the period for such repairs. Device repair duration shall not
exceed 20 business days. This duration shall start from the date of notification to the service
station, and in the event of the absence of the service station, from the date of notification to
one of device vendor, dealer, agent, representative, importer or manufacturer. Customer can
inform the fault notification via phone, fax, e-mail, registered mail or any similar way. However, in
the event of dispute, burden of proof belongs to the consumer. In the event that device’s fault is
not recovered within 20 days, manufacturer-producer or importer are obliged to assign another
product with similar features to the consumer until the repair of device is completed.
• In the event of any malfunctions because of either material or workmanship, or assembly errors
to occur within the duration of warranty, repairs will be carried out without requesting any fees
under the title of workmanship cost, changed part price or any other items.
• Despite using consumer’s usage of right to repair, if the device;
- Malfunctions at least four times within a year falling within the warranty period as of the delivery
to the customer or malfunctions at least six times during the warranty period specified by
manufacturer-producer and/or importer, also if these failures make it impossible to make use
of these devices,
- Exceeding the maximum amount of time required to repair,
- Consumer may request device replacement for free, the price discount or discount at amount
of defective good price in the event that service station of the company is not available and
it is not possible to repair the damage according to the report issued by one of seller, dealer,
agent, importer-manufacturer, representative.