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MIOX RIO Zuni™ Operators Manual
P/N: 102-00094-I
Page 25
restart/priming cycle. Refer to Table 3 and the rest of the General Troubleshooting section
for assistance in resolving faults. If the cause of the fault cannot be resolved, contact your
service provider for more advanced troubleshooting.
General Troubleshooting
Every RIO Zuni is fully tested before leaving the factory, but sometimes things do go wrong.
The table below lists common potential problems, their possible causes, and how to resolve
them.
Problem
Probable Cause(s)
Remedial Action
System primes but never
starts.
1.
Failure in the level switch
assembly.
2.
Too much conductivity in
cell.
1.
Confirm level switches are
installed and oriented
properly and all electrical
connections are solidly
connected.
2.
Close the brine feed. Toggle
3X for 30 seconds each, let
third restart complete and
open brine feed.
No display visible when switch
turned on.
1.
Correct power not getting to
system.
2.
Power Supply Failure
1.
Confirm power is available
from the wall, power cord is
properly connected to unit,
and fuse is not blown.
2.
Contact Customer Support
for guidance on
troubleshooting and/or
getting the power supply
replaced.
MIOX system chlorine
production lower than normal,
or chlorine residual in water
system below normal.
1.
High flow through cell.
2.
Cell exit ports blocked.
3.
Injection system
malfunction.
4.
Cell life depleted.
5.
Break in water distribution
lines.
6.
Mixed oxidants stored too
long before use.
7.
System Running outside of
specifications.
1.
Measure flow.
2.
Clear blockage. If blockage
cannot be removed, replace
cell.
3.
Check cell amperage, flow,
chlorine production, and salt
consumption. Replace cell if
necessary.
4.
Check for leaks and repair.
5.
Call sales agent or MIOX
Customer Support.
6.
Verify measurements with
demand free water.
7.
Confirm all parameters are
within system specifications
outlined in Table 1. If the
problem persists, contact
your service provider.
System faults immediately on
startup.
1.
Brine is not fully saturated.
2.
Water or Brine feed not
getting to system
1.
Add more salt and wait 30-
60 minutes to allow brine to
fully saturate. Then restart
the system.
2.
Confirm brine and water
feeds are connected and all
valves in between supplies
and inlets are open. Check
for and remove salt crystals
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