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Service functions and error messages
Page 111
Product Manual
“Servo drive DIS-2 310/2 FB FS STO“
Version 4.0
Error
no.
CAN
error code
Meaning
Possible
causes/measures
Response
time
Reaction
C E W
8
7380
Resolver track
signal error or
carrier failure
Is the resolver connected?
Is the angle encoder cable
defective?
Is the angle encoder defective?
Check the configuration of the angle
encoder interface.
< 5 ms
X
9
5113
5V electronic
system supply
error
The error may be due to a defective
angle encoder or Hall sensors or due
to a wiring error of X2.
Possible error on technology module
X8
Electronic error in the DIS-2 device.
The error cannot be eliminated by
the user. Return the servo drive to
the distributor.
< 5 ms
X
10
5114
12 V electronic
system supply
error
The error may be due to a defective
angle encoder or SINCOS encoder
or due to a wiring error of X2.
Electronic error in the DIS-2 device.
The error cannot be eliminated by
the user. Return the servo drive to
the distributor.
< 5 ms
X
11
5112
24 V logic supply
error
Is the 24 V logic supply too high or
too low?
Is it impossible to load the 24 V logic
supply, e.g. when the holding brake
is actuated?
Error in the holding brake or in the
wiring to X3 or overload of the brake
output due to a brake with a too high
current consumption.
Electronic error in the DIS-2 device.
The error cannot be eliminated by
the user. Return the servo drive to
the distributor.
< 5 ms
X
12
--
HW-FW
conflict
The firmware that has been loaded is
not suitable for the device (e.g. DIS-2
48/10 firmware in a DIS-2 310/2 FB
FS STO).
< 5 ms
X