Metro Therm METROAIR AQUA HPM, Руководство пользователя

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11 Warranty provisions
Dear customer:
METRO THERM produce and supply thoroughly inspected quality products that require au-
thorization to install and to service. Responsibility for dimensioning, delivering, installing, and
commissining is thus the responsibility of the installer. Therefore, we refer to the authorized
electrical heating and plumbing installers in the country regarding installation, use, and
handling of any complaints.
If material or manufacturing defects are found, a number of provisions apply for warranty
and repair. Those can be read below.
The warranty covers these conditions:
- The products are covered by the warranty within 24 months from documented installation
or purchase date in accordance with the purchase act.
- When the repair is made on site, the factory delivers new parts for replacement as long as
the repair is agreed prior to execution.
- The product has to be located so that it can be serviced without obstacles. If the product
is located in a way that is hard to access, METRO THERM disclaim all obligations with
respect to extra expenses this may cause.
The provisions above ONLY apply if the following are met:
- The installer contacts METRO THERM or Partners before the repair or replacement
begins, and an agreement is reached about the extent of the repairs.
- The installer reports the manufacturing number when contacting METRO THERM or
Partners.
- The installer sends a copy of the purchase or installation invoice and the affected product
part to METRO THERM or Partners after replacement/repair.
The warranty does NOT cover:
- Compensation for claims other than those mentioned above or for harm to individuals
caused by any defects of the product.
- If the product has been connected at other conditions, such as temperature, voltage, or
pressure, than those stated on the name plate and this manual.
- If the damage is due to frost, lightning, or from dry boiling or destruction as a result of
lime or excess pressure.
- If repairs were made or other intervention to the product beyond generally recognised
connection.
- Scaling of the heat exchanger and auxilary electrical heater, since lime is often due to
incorrect setting or use of the product.