and
SQA-V
Service Manual Dec_2019
43
5.
A progress bar can now be seen
on V-Sperm.
6.
The button must remain
inside the port as described
above during the ENTIRE
process of loading the tests
until you receive the message:
I-Button Tests successfully
updated
(see Fig. 4).
Figure 4:
Success Message
Troubleshooting Errors
Problem description
: I-Button
Tests are not loading from the I-
Button after repeated attempts and
an error message is displayed on the
V-Sperm screen (see Figure 5)
Explanation of the failure
: There is
an intermittent I-button
communication failure between the
SQA-V and the computer in some
cases.
Figure 5:
Error Message
Troubleshooting Instructions
1.
Click
CONTINUE
again if the I-button it doesn’t load tests and you receive a
communication error.
2.
If you still receive a
Communication Error
check the following:
Is the I- button properly located (fully inserted) inside the port?
Is every step being followed exactly as explained in the I-button
loading procedure?
Is a NEW I-button card being used?
3. Is the SQA-V connected (via an RS232) to your V-Sperm Computer? (To test
this- try importing your patient data…does this work?)
4.
If you answered “Yes” to all of these questions, follow these instructions:
Turn off the power on the SQA-V (from the back)
While holding the SERVICE button of the SQA-V, turn the power
switch back on
You should now have a blank screen (sometimes with garbled lines)
Immediately turn off the power again.
5.
Finally, turn on the power and follow the “I-button loading instructions” again
(section 1- section 6 above).
