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X
Select one of the following options:
R
Internal contacts
R
Contacts from storage media
R
Received business cards
R
Delete all
A prompt corresponding to your selection
appears.
X
Select
Yes
or
No
and press
W
to confirm.
If you select
Yes
, the contacts are deleted
according to your selection.
If you select
No
, the process will be aborted.
Mercedes-Benz Contact
Introduction
Mercedes-Benz Contact is ready to help at
any time, e.g. if you have queries about your
vehicle or if you need help in the event of a
breakdown.
This function enables you to call the
Mercedes-Benz Customer Centre, subject to
a fee. All important vehicle data is sent at the
same time so that you receive optimum sup-
port.
The following data is transmitted:
R
the vehicle identification number
R
the total distance recorder reading
R
the vehicle position
R
the telephone number
You can make use of the function with an
operational mobile phone connected to
COMAND via the Bluetooth
®
interface or con-
venience telephony.
i
Please note that Mercedes-Benz Contact
is a Mercedes-Benz customer service. In
emergencies, always call the national
emergency services first, using the stand-
ard national emergency service telephone
numbers.
i
Currently (as of June 2010), this service is
available in the following European coun-
tries:
R
Belgium
R
Germany
R
France
R
United Kingdom
R
Ireland
R
Italy
R
Luxembourg
R
Netherlands
R
Austria
R
Poland
R
Switzerland
R
Slovakia
R
Spain
R
Czech Republic
R
Hungary
Placing a call to the Mercedes-Benz
Customer Centre
X
Call up the COMAND phone book
(
The "MB Contact" entry is the first entry in
the COMAND phone book. The entry is
highlighted.
You have two different means by which to
contact the Mercedes-Benz Customer
Centre:
X
Press
W
the COMAND controller.
or
X
This initiates a call. When the call is con-
nected, a voice message prompts you to
confirm the data transmission by entering
the stated number via the COMAND control
panel. After confirmation, COMAND sends
the required vehicle data.
i
Alternatively, you can initiate a call using
the multifunction steering wheel (see the
vehicle Owner’s Manual).
Data transmission is shown in the display.
This may take a moment. You can then select
Mercedes-Benz Contact
147
Telephone
Z
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