Envoy E Series User Guide 20171215-40.docx
Page 58 of 64
MegaVoice limited warranty
MegaVoice Ltd. (“MEGAVOICE”) warrants that the retail hardware product herein (“PRODUCT”) is free of
material defects in materials and workmanship that result in PRODUCT failure during normal usage, according
to the following terms and conditions:
1.
This limited warranty (“WARRANTY”) extends only to the original end-user purchaser and holder of this
WARRANTY
(“YOU” or “YOUR”) and is not transferable or assignable to any subsequent purchaser.
2.
The PRODUCT must have been purchased from an authorized MEGAVOICE agent, or distributor, as new,
and YOU must provide proof of purchase of said PRODUCT by making available a dated itemized receipt, or
invoice, (“PROOF OF PURCHASE”) to be eligible for this WARRANTY.
3.
It is YOUR responsibility to return the defective MEGAVOICE PRODUCT to the organization that provided it to
YOU (“PROVIDER”) together with a clear description of any alleged defect(s).
4.
During the WARRANTY period (as defined below), MEGAVOICE will, at its sole discretion, repair or replace
any defective parts or any parts that will not properly operate for their intended purpose, with new or refurbished
parts if such repair or replacement is needed.
a)
The WARRANTY for the PRODUCT extends for
one (1) year
from the date as determined by PROOF OF
PURCHASE (“WARRANTY PERIOD”). The WARRANTY PERIOD will be extended by each whole day that
the PRODUCT is out of YOUR possession for repair under this WARRANTY.
b)
MEGAVOICE will pay for the labor charges incurred by MEGAVOICE in repairing or replacing the
defective parts during the WARRANTY PERIOD.
c)
YOU will not have to pay for any such replacement parts.
d)
MEGAVOICE also warrants that the repaired or replaced parts will be free from defects in material and
workmanship for a period of ninety (90) days from the date of repair or replacement, or for the remainder of
the WARRANTY PERIOD, whichever is greater.
5.
MEGAVOICE does not warrant uninterrupted or error-free operation of the PRODUCT. MEGAVOICE is not
under any obligation to support the PRODUCT for all operating environments, including but not limited to,
interoperability with all existing and/or future versions of software or hardware.
6.
If a problem develops during the WARRANTY PERIOD, please contact YOUR PROVIDER for instructions on
where to send YOUR PRODUCT.
a)
The PROVIDER must provide to MEGAVOICE PROOF OF PURCHASE of the PRODUCT.
b)
YOU will bear the cost of shipping the PRODUCT to your PROVIDER (or to MEGAVOICE, per the
instructions of the PROVIDER). MEGAVOICE will bear the cost of shipping the PRODUCT back to YOU
after completing the WARRANTY service.
c)
YOU should only return the defective item(s). MEGAVOICE will not be responsible for other products or
accessories returned together with the defective item.
