
Before sending your camera for repair, check the following or contact your technical specialist.
I c a n ’ t s e e t h e l i v e v i d e o o f m y M E G A p i x ® P A N O ™ c a m e r a .
Are you trying to view the camera’s video from an Internet Explorer browser?
Make sure you have the minimum PC requirements to view the camera. *See below for more information.
If Yes, did you install all required
ActiveX
files? These are VLC media files that allows the camera to stream its
video to the web client.
When you connect to your MEGApix® PANO™ camera for the first time, your browser will ask you to install
ActiveX
. Make sure your Web Browser’s security settings do not block pop-up windows and allows
ActiveX
files
to be installed and used. *Setup may vary depending on the browser you use.
If Yes, make sure nothing is blocking the camera’s lens.
TROUBLESHOOTING
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Содержание PANO DWC-PF5M1TIR
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