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Sentinel 100 - Hardware Installation Guide

24

media5corp.com

Troubleshooting

Locating the Product Serial Number

Before you start

Warning

:

Make sure your unit is powered off.

Steps

1)

Flip the unit. The serial number is located underneath the unit.

Note:

This device complies with part 15 of the FCC rules. Operation is subject to the following

two conditions: (1) this device may not cause harmful interference, (2) this device must accept any
interference received, including interference that may cause undesired operation.

Designed and assembled in Canada.

Caution:

Use with internal Ethernet cable only.

Warning

:

Make sure your unit is powered off before flipping it over. Make sure all your cables

are well connected.

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Содержание Sentinel 100 M

Страница 1: ...Sentinel 100 Hardware Installation Guide Model M Revision 2 0 39 738 2017 08 07 ...

Страница 2: ... Wiring Guidelines 8 Mediatrix Sentinel 100 Characteristics 9 Getting Started 10 Installation Check List 10 Package Check List 11 Cleaning Instructions 11 Mounting Tools and Equipment 11 Connectors and Indicators 12 Installing The Mediatrix Unit 15 Installing the Unit on a Flat Surface 16 Connecting the Telephony Cables 16 Using the Mediatrix Unit on the Edge 17 Using IPv4 to Connect the Mediatrix...

Страница 3: ...22 FXS and FXO Connections RJ 11 23 Troubleshooting 24 Locating the Product Serial Number 24 Troubleshooting 25 LED Patterns 25 RESET DEFAULT Button 26 Partial Reset 27 Factory Reset 29 Standards Compliance and Disclaimers 31 Supported Standards 31 Disclaimers 32 Product Disposal Instructions 36 Documentation 37 Copyright Notice 38 ...

Страница 4: ...f lightning Danger Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Warning Disconnect all interface cables including PRI BRI FXS and FXO before unplugging any power sources from the Mediatrix unit Warning Disconnect all interface cables including PRI BRI FXS and FXO as well as all power sources connected to t...

Страница 5: ...om the Mediatrix unit first to avoid possible electric shock Network hazardous voltages may be present on the device in the area of the PRI and FXO port even when power is turned OFF Warning Hazardous network voltages might be present in WAN LAN Sync and telephony ports connectors regardless of whether power to the device is OFF or ON Use caution when working near these connectors to avoid electri...

Страница 6: ...d to a warm environment condensation that might be harmful to the unit may occur If this is the case wait one hour before powering the unit Electrostatic Discharge Prevention When working on a Mediatrix unit always wear an ESD wrist strap ensuring that it makes a good contact with your bare skin Attach the ESD wrist strap end to an earth ground i e the grounding screw on the back of the Mediatrix ...

Страница 7: ... di lavorare su qualsiasi apparecchiatura occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti Advarsel Dette varselsymbolet betyr fare Du befinner deg i en situasjon som kan føre til personskade Før du utfører arbeid på utstyr må du vare oppmerksom på de faremomentene som elektriske kretser innebærer samt gjøre d...

Страница 8: ...r radiators Excessive heat could damage the internal components Unit should be positioned to be accessible for future upgrade maintenance and troubleshooting and where cables can be easily connected Maintain a minimum of 25 mm 1 in clearance around the unit Keep airflow around and through the vents of the unit clear of any obstruction Do not put books or paper on the unit Wiring Guidelines These g...

Страница 9: ...ia5corp com Liquids or moisture Heat sources Mediatrix Sentinel 100 Characteristics Parameter Description Dimensions Height 4 4 cm 1 75 in Width 48 3 cm 19 in Depth 19 5 cm 7 5 in Weight 3 kg 7 lb Power consumption 100 Vac 240 Vac 50 Hz 60 Hz 1 8A ...

Страница 10: ...ation site pre power check completed Mounting tools and equipment available Additional equipment available Mediatrix unit received Quick start guide received Regulatory compliance and safety information received Warranty card received Software version verified Rack desktop mounting of chassis completed Initial electrical connections established Cable length limits verified Initial configuration pe...

Страница 11: ...as benzine and thinner as they can damage the unit s casing For resistant markings wet a cloth with a mild detergent wring well and then wipe off Use a dry cloth to dry the surface Mounting Tools and Equipment Tools Screwdriver as required for attaching brackets to rack ESD wrist strap Earth ground cable Warning The earth ground cable should be the same size 18 AWG minimum as the earth cable of th...

Страница 12: ...n blinking 1 cycle per second 50 duty Unit is being restarted Green steady ON Unit is restarted 1 Unit with Power 1 connector only OFF No current or failing power supply Green steady ON All lines are enabled operational state Green steady OFF All lines are disabled operational state 2 Ready Blinking 1 cycle per 4 seconds 75 duty At least one line is enabled and at least one line is disabled operat...

Страница 13: ...teady ON No network traffic 12 ETH1 Right LED activity OFF Not connected OFF 10 Mbps Green 100 Mbps 12 ETH1 Left LED speed Yellow 1000 Mbps Green blinking variable rate Network traffic Green steady ON No network traffic 13 ETH2 3 4 5 Right LED activity OFF Not connected OFF 10 Mbps Green 100 Mbps 13 ETH2 3 4 5 Left LED speed Yellow 1000 Mbps Switches Switch Description 4 Reset Default Allows setti...

Страница 14: ...r computer This port is by default used for uplink WAN connection 13 ETH2 ETH3 ETH4 ETH5 10 100 1000 BaseT Ethernet RJ 45 connector for access to a LAN WAN or computer These ports are used by default for LAN connections 14 FXS card with 4 FXS ports RJ 11 connector for phone fax PBX FXS connection 15 FXO card with 4 FXO ports RJ 11 connector for PSTN PBX FXS connection Description 1 POWER 1 connect...

Страница 15: ...e back of the Mediatrix unit and an appropriate grounding point in your site the earth ground cable must remain tightly secured at all times during service and installation Warning Before performing this procedure you must first read and understand the Safety Recommendations listed in this document Note Note or take a picture of your unit s serial number before starting the installation and place ...

Страница 16: ...nt damage to the Mediatrix unit make sure to connect the cables to their proper location on the Mediatrix unit Steps 1 Make sure an adequate earth ground connection has been made between the grounding screw on the back of the Mediatrix unit and an appropriate grounding point in your site Warning Adequate earth grounding connection of the Mediatrix unit is mandatory to avoid any damage or injuries ...

Страница 17: ... ground grounding screw on the back on the Mediatrix unit or unpainted bare metal spot of a grounded equipment rack 4 Make sure the unit s power switch is OFF 5 Make sure the circuit breakers of all power sources used to power the Mediatrix unit are OFF 6 Make sure the provided AC Power Cord is connected into the POWER connector located on the back of the Mediatrix unit and in an appropriate AC el...

Страница 18: ... to an earth ground grounding screw on the back on the Mediatrix unit or unpainted bare metal spot of a grounded equipment rack 4 Make sure the unit s power switch is OFF 5 Make sure the circuit breakers of power sources used to power the Mediatrix unit are OFF 6 Make sure the provided AC power cord is connected into the POWER connector located on the back of the Mediatrix unit and in an appropria...

Страница 19: ...D wrist strap ensuring it makes good contact with your bare skin 3 Attach the ESD wrist strap end to an earth ground grounding screw on the back on the Mediatrix unit or unpainted bare metal spot of a grounded equipment rack 4 Make sure the unit s power switch is OFF 5 Make sure the circuit breakers of power sources used to power the Mediatrix unit are OFF 6 Make sure the provided AC Power Cord is...

Страница 20: ...ow use the 192 168 0 10 IP address to access your unit s management interface Verifying the Installation Steps 1 Contact the Mediatrix unit with an SNMP browser 2 Contact the Mediatrix unit via the CLI 3 Contact the Mediatrix unit via the Web Browser 4 Ping the Mediatrix unit ...

Страница 21: ...ic MDI MDIX detection meaning that they adapt to the type of cables connected to them The Auto MDI MDIX feature only works when the unit are configured in auto detect mode which is the default mode Pin Name Description TIA EIA 568A TIA EIA 568B 1 Bl_DA Tx Bi directional pair A Transmit white green white orange 2 Bl_DA Tx Bi directional pair A Transmit green orange 3 Bl_DB Rx Bi directional pair B ...

Страница 22: ...m of 26 AWG wire gauge PRI connections use two pairs of wires one pair for transmission and the second pair for reception It is wired so that pins 1 and 2 are on one twisted pair and pins 4 and 5 are on a second pair according to common wiring standards which meet the TIA EIA 568A and 568B requirements Pin NT Mode TE Mode 1 Transmit 2 Receive 2 2 Transmit 1 Receive 1 3 Not connected Not connected ...

Страница 23: ...and CSA C22 2 No 233 standards Caution Use standard telecommunication cables with a minimum of 26 AWG wire gauge The RJ 11 pair of wires is wired so that pins 3 and 4 are connected to the Ring and Tip which meets the EIA TIA IS 968 and CS 03 Issue 8 Part III requirements Pin Function 1 Not used 2 Not used 3 Ring 4 Tip 5 Not used 6 Not used ...

Страница 24: ...s device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation Designed and assembled in Canada Caution Use with internal Ethernet cable only Warning Make sure your unit is powered off before flipping it...

Страница 25: ...I not activated Unable to contact the unit via SNMP SNMP service not activated Credentials do not grant access Unable to make calls although cards appear in the Management Interface Hour and date are not synchronized required by certificates LED Patterns LED state Description All LEDs cycling from left to right individually blinking 1 cycle per second 33 duty A firmware pack is being downloaded in...

Страница 26: ...es to work properly for any reason or the connection to the network is lost Reconfigure a unit The Reset Default switch will generate different actions depending on the amount of time the button is held Pressing Time Action Comment LED Pattern 2 to 6 seconds Restarts the Mediatrix unit No changes are made to the Mediatrix unit settings Power1 blinking all other LEDs OFF 7 to 11 seconds Initiates a...

Страница 27: ...ork Interface Configuration defined for your set up and to disable the Rescue Network Interface to make sure that you are no longer working in the Rescue Network Interface Performing a partial reset on a new unit will not modify the configuration as it has not yet been modified to your needs However a partial reset performed on a unit already in use will Cancel the changes that were being modified...

Страница 28: ...ort 443 Performing a Partial Reset Before you start Note It is not recommended to access the unit on a regular basis through the Rescue Network Interface Steps 1 When the Power LED is steady or blinking rapidly insert a small unbent paper clip into the Reset Default switch located at the front of the unit Note The Power LED will start blinking 2 Wait a few seconds 3 When all LEDs are blinking but ...

Страница 29: ...uld be performed with the Mediatrix unit connected to a network with access to a DHCP server If the unit cannot find a DHCP server it will sent requests indefinitely A Factory Reset can be triggered either Directly on the unit Refer to Performing a Factory Reset p 29 Via the web interface of the Mediatrix unit Management Firmware Upgrade Via the Command Line Interface of the Mediatrix unit by usin...

Страница 30: ...e can also be performed at run time Disabling the Rescue Interface Information By default the Rescue interface is disabled However after a partial reset the rescue interface is enabled Steps 1 Go to Management Misc 2 From the Network Interface drop down menu select the interface that will be used to manage the unit Note If you keep the Rescue Interface selected you will not be able to get into the...

Страница 31: ...k Declaration of Conformity UL mark FCC Safety standards UL 60950 1 2nd Edition 2014 10 14 CAN CSA C22 2 No 60950 1 07 2nd Edition 2014 10 IEC 60950 1 2005 2nd Edition Am1 2009 Am2 2012 with all national deviations EN 60950 1 2006 A1 2010 A11 2009 A12 2011 A2 2013 Emissions EN61000 3 2 2014 EN61000 3 3 2013 FCC part 15 2016 subpart B 1 EN55032 2015 class B ICES 003 2016 class B Immunity EN55024 20...

Страница 32: ...l interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Reorient or relocate the receiving antenna Connect the equipment into an outlet on a circui...

Страница 33: ...o be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alter...

Страница 34: ... EC European parliament EMC and LVD directives is given Any unauthorized modification of the product voids this declaration For a copy of the original signed Declaration Of Conformity please contact Media5 at the above address RoHS Declaration Of Compliance This Mediatrix unit is in compliance with the Council Directives 2002 95 EC and 2011 65 EC on the restriction of the use of certain hazardous ...

Страница 35: ...Sentinel 100 Hardware Installation Guide 35 media5corp com Only use in non tropical climate regions ...

Страница 36: ...l or household waste at the end of its working life For appropriate disposal and recycling instructions contact your local Media5 Corporation provider The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC was established by the European Union to minimize negative impact on the environment control hazardous substances and curtail landfill expansion by using the best available r...

Страница 37: ...etins These documents are created to facilitate the configuration of a specific technical action such as performing a firmware upgrade Hardware installation guide They provide the detailed procedure on how to safely and adequately install the unit It provides information on card installation cable connections and how to access for the first time the Management interface User guide The user guide e...

Страница 38: ... as to the Intellectual Property of the document and the technology and know how that it includes and represents This publication cannot be reproduced neither in whole nor in part in any form whatsoever without written prior approval by Media5 Corporation Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person an...

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