Please note:
Our product warranty only applies when purchased
from an authorized Maxi-Cosi retailer. The origin of products not
purchased through these authorized retailers is unknown and
could be counterfeit.
We cannot support products from an unknown origin as we
cannot verify the handling or condition of such merchandise. We
maintain a strong network of authorized retailers to ensure you
are purchasing safe and complete products.
Fulfillment by a third party does not guarantee you are
purchasing from one of these authorized retailers. Pricing which
is inconsistent with the majority of retailers is a strong indication
that the retailer is not authorized, as we have a consistent price
offering across all authorized retailers.
If you are unsure of the authorization status of a retailer you
are considering purchasing from, or have purchased from, you
can check www.maxicosi.com/us-en/shops.aspx; or call our
Consumer Care department at 1-800-951-4113; or text us at
1-812-652-2525.
Troubleshooting
1. If the car seat’s buckle or harness release lever sticks or
you cannot get the straps tight enough around your child:
DO NOT lubricate.
Check around the lever for dropped food,
sticky spilled drinks, dirt, leaves, etc. Clean with warm water
and/or remove the object with tweezers. If you cannot get the
harness to adjust and remain tight with the buckle securely
locked,
DO NOT
use this car seat.
2. If your harness twists:
Straighten the harness each time you put your child in the car
seat to help prevent twisting. Lock the buckle and tighten the
harness so it will be ready for next use.
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Warranty
Dorel Juvenile Group, Inc. (DJG) warrants this product to the
original retail purchaser as follows: This product is warranted
against defective materials or workmanship for one year from
the date of original purchase.
An original receipt is required
to validate your warranty.
DJG will, at its option, provide
replacement parts or replace this product. DJG reserves the right
to substitute if the part or model has been discontinued.
To make a claim under this warranty contact our Consumer Care
Department by phone at 1-800-951-4113; or text us at 1-812-
652-2525. Our hours of operation are from 8:00 a.m. to 6:00
p.m. EST Monday through Thursday and from 8:00 a.m. to 4:30
p.m. on Friday.
Proof of purchase is required and shipping charges are the
responsibility of the consumer.
Warranty Limitations:
This
warranty does not include damages which arise from misuse or
abuse of this product.
Limitation of Damages:
The warranty and remedies as set forth
are exclusive and in lieu of all others, oral or written, expressed
or implied. In no event will DJG or the dealer selling this product
be liable to you for any damages, including incidental or
consequential damages, arising out of the use or inability to use
this product.
Limitation of warranties and other warranty terms and state
law rights:
Any implied warranties, including implied warranties
of the merchantability and fitness for a particular purpose, shall
be limited to the duration and terms of the express written
warranty. Some states do not allow limitations as to how long an
implied warranty lasts or the exclusion or limitation of incidental
or consequential damages, so the above limitations may not apply
to you.
This warranty gives you specific legal rights, and you may have
other rights, which vary from state to state. Neither DJG nor the
dealer selling this product authorized any person to create for it
any other warranty, obligation, or liability in connection with this
product.
